Expo 2019: The Keys To Client Retention
Recorded On: 01/16/2019
Attracting and winning new customers has become increasingly challenging and costly, which makes existing client retention incredibly important for a distributor attempting to maintain and grow the business. In this session, Matt Gresge will share the tactics and strategies his team has developed to help distributors retain clients, spot sales trends, proactively create repeat business, use reporting to build credibility, and identify growth opportunities with existing customers.
Matthew Gresge is an entrepreneur, respected leader and a seasoned sales expert with more than 25 years of executive-level leadership experience in advancing companies and growing profits in the business services industry. Gresge possesses a deep understanding of growing independent distributor networks and has long track record of delivering results for customers, suppliers and stockholders. As the CEO of AIA, he is responsible for the satisfaction of AIA's distributors, growing AIA's network of distributors, leading the industry's best team of service providers, overseeing the development and execution of high impact sales and marketing programs that support distributor sales growth and ensuring AIA provides distributors with market leading technology solutions.
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