Expo 2019: The Keys To Client Retention

Recorded On: 01/16/2019

Attracting and winning new customers has become increasingly challenging and costly, which makes existing client retention incredibly important for a distributor attempting to maintain and grow the business. In this session, Matt Gresge will share the tactics and strategies his team has developed to help distributors retain clients, spot sales trends, proactively create repeat business, use reporting to build credibility, and identify growth opportunities with existing customers.

Matt Gresge

Entrepreneur

Matt Gresge is an entrepreneur, respected leader and a seasoned sales expert with more than 25 years of executive level leadership in advancing companies and growing profits in the business services industry. Gresge possesses a deep understanding of growing independent distributor networks and has a long track record of delivering results for customers, suppliers and stockholders.

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.5 Point

1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

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Event Recording
Recorded 01/16/2019
Recorded 01/16/2019 Please note it will open in a new window. Please do not close the session launch page. Please make sure your pop-up blocker is turned off in order to access the session once you select it. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.
Online Education Survey For Credit
5 Questions
5 Questions INSTRUCTIONS: Please answer the following questions that best matches your response.
Certification Credit
0.50 CAS credits  |  No certificate available
0.50 CAS credits  |  No certificate available