CAS: Innovation - The Future Of Your Business: Design Thinking Can Help!

Recorded On: 05/20/2020

In this 60 minute virtual session, Julia Maddox will describe the design thinking process and the positive impact on innovation. This session will be designed for small business with content that has creative and human centered solutions at is core. Participants will learn steps that can be applied immediately after the session. Throughout the session there will be brainstorming activities. In order to get the most out of this session please pause the video to complete each exercise before continuing to play the session.

Julia Maddox

Founder, Barbara J. Burger iZone at the University of Rochester Libraries

Julia Maddox is a consultant, campaign strategist, and educator who helps teams build their capacity for creative problem solving. She’s also the founder of the Barbara J. Burger iZone at the University of Rochester Libraries, an innovation center that helps students explore ideas for addressing the world’s toughest problems. Julia has over a decade of experience leading high-performing teams and is a popular presenter on the topic of creativity and innovation. Julia Maddox is recognized as an expert in community-centered innovation, public affairs, sustainable community development, program design, change management, and stakeholder engagement.


1 Credit

1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.


Mobile and Desktop View
Open to view video.
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Online Education Survey For Credit
5 Questions
5 Questions INSTRUCTIONS: Please answer the following questions that best matches your response.
Quiz for Credit
5 Questions  |  3 attempts  |  4/5 points to pass
5 Questions  |  3 attempts  |  4/5 points to pass
Certification Credit
Live Viewing: 1.00 CAS credit and no certificate available
Live Viewing: 1.00 CAS credit and no certificate available