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Product Responsibility Summit

57 Results

  • SPARK 2018: The Shifting Environment Of Sales

    Contains 3 Component(s), 1.00 credit offered Includes a Live Event on 08/17/2018 at 2:00 PM (EDT)

    The ever-changing nature of sales pushes our industry forward and forces salespeople and companies to evolve. Long gone are the days when product selling provided a strong bottom line. Today, effective salespeople differentiate themselves through consultative selling, adding value through increased understanding. But, if you are not looking forward, you are likely to fall behind.

    The ever-changing nature of sales pushes our industry forward and forces salespeople and companies to evolve. Long gone are the days when product selling provided a strong bottom line. Today, effective sales people differentiate themselves through consultative selling, adding value through increased understanding. But, if you are not looking forward, you are likely to fall behind. This session by Lindsey Davis, MAS, will provide strategic insight into the Shifting Environment of Sales and explore the next key sales differentiator: perspective selling; moving beyond consulting to become a trusted expert.

    Lindsey Davis, MAS

    National Sales Representative

    Lindsey Davis, MAS, is a national sales representative at Raining Rose, Inc., where she focuses her time on business development and implementation of strategic branding programs. Her love of all things promotional products started when her parents founded Solar Advertising, an early lip balm supplier, in 2003, Lindsey became President of Solar Advertising and led the company through a successful purchase by Raining Rose in 2016. She is currently serving as the immediate past president of The Rocky Mountain Region Promotional Products Association and the president of the Regional Association Council (RAC) Board at PPAI. Lindsey has a bachelor’s degree in international business from Johnson & Wales University in Denver.

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    1 Point

  • SPARK 2018: Change Is The Only Constant

    Contains 3 Component(s), 0.50 credits offered Includes a Live Event on 08/10/2018 at 2:00 PM (EDT)

    Change is all around us – we are changing all the time. We change our minds. Our circumstances change. The people and world around us change. Everyone has a different threshold for change. So, when change happens, what is your response? Join Julie Kwan as she presents an approach to help you stay fully present in times of change and to take ownership of your part in that change.

    Change is all around us – we are changing all the time. We change our minds. Our circumstances change. The people and world around us change. Everyone has a different threshold for change. So, when change happens, what is your response? Join Julie Kwan as she presents an approach to help you stay fully present in times of change and to take ownership of your part in that change.

    Julie Kwan

    Diversity and Learning Engagement Manager

    Julie is the manager of diversity and learning engagement at PPAI. She has over 10 years of experience in learning and development as a program manager, instructional designer, training facilitator, and webinar producer. She is a certified facilitator in Fierce Conversations. Julie earned her Bachelor of Business Administration from Texas A&M University and her Master of Science in Instructional & Performance Technology from Boise State University. Through her academic work, Julie published a case study in the textbook Cases on Human Performance Improvement Technologies, as well as two articles for ISPI’s online publication PerformanceXpress.

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    0.5 Points

  • The ARTS of Diversity in the Promotional Products Industry

    Contains 3 Component(s), 0.50 credits offered Includes a Live Event on 08/08/2018 at 2:00 PM (EDT)

    To grow your business and stay relevant with today’s culture, your strategy should include building and fostering a diverse and inclusive workforce. What does it take to do this? It takes the ARTS of Diversity! Join Julie Kwan as she discusses strategies for Attracting, Recruiting, Training, and Sustaining (ARTS) a diverse and inclusive workforce.

    To grow your business and stay relevant with today’s culture, your strategy should include building and fostering a diverse and inclusive workforce. What does it take to do this? It takes the ARTS of Diversity! Join Julie Kwan as she discusses strategies for Attracting, Recruiting, Training, and Sustaining (ARTS) a diverse and inclusive workforce.

    Julie Kwan

    Diversity and Learning Engagement Manager

    Julie is the manager of diversity and learning engagement at PPAI. She has over 10 years of experience in learning and development as a program manager, instructional designer, training facilitator, and webinar producer. She is a certified facilitator in Fierce Conversations. Julie earned her Bachelor of Business Administration from Texas A&M University and her Master of Science in Instructional & Performance Technology from Boise State University. Through her academic work, Julie published a case study in the textbook Cases on Human Performance Improvement Technologies, as well as two articles for ISPI’s online publication PerformanceXpress.

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    0.5 Points

  • SPARK 2018: Be The Change You Wish To See In Your Office

    Contains 3 Component(s), 0.50 credits offered Includes a Live Event on 08/03/2018 at 2:00 PM (EDT)

    In this short session, Jessica Gibbons-Rauch, CAS will explain through case studies how to help push the industry through company culture change for the next generation.

    In this short session following the PPAI SPARK 2018 Conference, Jessica Gibbons-Rauch, CAS will explain through case studies how to help push the industry through company culture change for the next generation.

    Jessica Gibbons-Rauch, CAS

    Director of Program Development

    Jessica has been in the industry for over 11 years at a few different distributors always looking for the right fit. She fell into this industry after graduating with a degree in sales and spending a year selling office equipment. After years of being in various sales roles she had the opportunity to create a new department at Club Colors where she can own the brand and affect change with the clients and company. Currently, she is the Director of Program Development at Club Colors and focuses on marketing, merchandising, graphics and vendor relations. 

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    0.5 Points

  • How To Secure A Job In The Promo Industry After Your Internship

    Contains 3 Component(s), 0.50 credits offered Includes a Live Event on 08/01/2018 at 2:00 PM (EDT)

    How can you advance your career in the promotional products industry? Where is the next opportunity? Join Patrick McHargue for an insightful look at how the promotional products industry talent market works. Learn how to properly evaluate your current job, how to conduct a strategic job search, and how to land your dream job.

    How can you advance your career in the promotional products industry? Where is the next opportunity? Join Patrick McHargue for an insightful look at how the promotional products industry talent market works. Learn how to properly evaluate your current job, how to conduct a strategic job search, and how to land your dream job.


    Patrick McHargue

    Director of Talent

    Patrick McHargue is a promo industry innovator and co-founder of PromoPlacement, the industry's leading search and placement firm. He grew up in the promotional product industry, earned an MBA in International Business, and managed a $35 million sales territory before focusing on the development of tools and services to benefit the promotional product industry.

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    0.5 Points

  • Certified Advertising Specialist Package

    Contains 27 Product(s)

    Get all your sessions registered in one-stop shopping style and complete at your own pace!

    Get all your sessions registered in one-stop shopping style and complete at your own pace! Please note in order to start working on your CAS please make sure you have completed the TAS Certificate program first.

  • CAS: Industry Essentials: A 30-Minute Overview

    Contains 5 Component(s), 0.50 credits offered Recorded On: 06/19/2018

    This half-hour session, designed for distributors and suppliers who are new to the promotional products industry, provides a broad overview of how the industry was established, how it’s structured, who participates in it and what they do—many of the basics for skillfully navigating the $23.1 billion industry. If you work in the promotional products industry, join Tina Filipski for this session and it will help you build a stronger foundation.

    This half-hour session, designed for distributors and suppliers who are new to the promotional products industry, provides a broad overview of how the industry was established, how it’s structured, who participates in it and what they do—many of the basics for skillfully navigating the $23.1 billion industry. If you work in the promotional products industry, join Tina Filipski for this session and it will help you build a stronger foundation.

    Tina Filipski

    Editor of PPB

    Tina Filipski is Editor of PPB and heads up PPAI's publications team which is responsible for producing PPB, PPB Newslink, The Expo Daily and Expo East Daily. She's also staff liaison to the Distributors Committee.

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    0.5 Points

  • Expo East 2018: Customer Service Training 101

    Contains 3 Component(s), 0.50 credits offered Recorded On: 06/12/2018

    This session will give distributors insight on how to make their customer service a priority and more efficient. Learn proven techniques from a 20+ year veteran of the distributor world. The focus will be on how everyone in a distributorship needs to be on the same page when it comes to overall customer service. Also, how to handle problems that arise.

    This session will give distributors insight on how to make their customer service a priority and more efficient. Learn proven techniques from Margaret Lanese a 20+ year veteran of the distributor world. The focus will be on how everyone in a distributorship needs to be on the same page when it comes to overall customer service. Also, how to handle problems that arise.

    Danny Friedman

    Sales Trainer

    Danny Friedman has over 25 years of sales experience and is a multi-million-dollar producer. Friedman's clientele include some of the top companies in the Fortune 500. Friedman combines his promotional products industry experience with other industries he has been in, including office products, real estate and being a multi-line representative in the sporting goods industry. He has been a sales manager and sales trainer for the past 12 years.

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    0.5 Points

  • Expo East 2018: How To Make 50 Percent Profit On Every Sale©

    Contains 3 Component(s), 0.50 credits offered Recorded On: 06/12/2018

    In today’s market, you don’t have to be relegated to making the “standard” profit margins that some say you should make. There are numerous ways to add additional value and therefore additional profits. By building value, creativity and innovation, along with other tools, into the package, you then drive the profits of your business. Great case histories and techniques will be discussed that are proven ways to maximize your profitability.

    In today’s market, you don’t have to be relegated to making the “standard” profit margins that some say you should make. There are numerous ways to add additional value and therefore additional profits. The standard coding system is one that is suggested; Cliff Quicksell, MAS+ is suggesting otherwise. By building value, creativity and innovation, along with other tools, into the package, you then drive the profits of your business. Great case histories and techniques will be discussed that are proven ways to maximize your profitability.

    Cliff Quicksell, MAS+

    CEO

    Cliff Quicksell, Jr., MAS+ has been involved in the promotional marketing and sportswear industries for 32 years. During this time he has achieved the MAS+ certification and has been actively involved in PPAI as a volunteer. Cliff’s He has served five terms as the education chairperson for the Chesapeake Promotional Products Association and is the recipient of several PPAI Pyramid Awards and PPAI Ambassador Speaker of the Year Awards. Cliff consults for and directs the marketing efforts for distributor iPROMOTEu.

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    1 Point

  • Expo East 2018: Creating Your Advantage By Marketing Emotionally

    Contains 3 Component(s), 0.50 credits offered Recorded On: 06/12/2018

    It’s been said countless times that people buy emotionally and justify logically. Join Bill Petrie for this session as he outlines targeted tactical actions that can be taken immediately to build an emotional bond with your target audience. This can be done by focusing on the seemingly small things where the end goal is to create advocates for your brand.

    It’s been said countless times that people buy emotionally and justify logically. Join Bill Petrie for this session as he outlines targeted tactical actions that can be taken immediately to build an emotional bond with your target audience. This can be done by focusing on the seemingly small things where the end goal is to create advocates for your brand.

    Bill Petrie

    President

    Bill has over 17 years working in executive leadership positions at leading promotional products distributorships. Through his career, his primary focus has been working collaboratively with others to achieve common goals. In 2014, he launched brandivate – the first executive outsourcing company solely focused on helping small and medium sized promotional products enterprises responsibly grow their business. In 2017, brandivate was acquired by PromoCorner where he now serves as president. A featured speaker at numerous national and international industry events, a serial creator of content marketing, and PromoKitchen chef, Bill has extensive experience coaching sales teams, creating successful marketing campaigns, developing operational policies and procedures, creating and developing winning RFP responses, and presenting winning promotional products solutions to Fortune 500 clients. Service has always been at the forefront of Bill’s industry activities. Before relocating to Nashville, TN in 2011, Bill served on the board of Directors for PPAChicago and is the current president for the Promotional Products Association of the Mid-South (PPAMS). Additionally, Bill is on the board of directors of the Regional Association Council (RAC) board and has worked closely with senior executives at Promotional Products Association International (PPAI) on several committees and work groups – most recently for the North American Leadership Conference. In appreciation of his years of service to the promotional products industry, Bill was named as an inaugural PPAI Fellow – a program designed to recognize influential individuals who have actively supported the industry through personal involvement.

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    0.5 Points

  • TAS: Roadmap To The Supply Chain

    Contains 5 Component(s), 0.50 credits offered Recorded On: 02/21/2018

    Join Christopher Duffy, MAS for this session as he explains the supply chain of the promotional products industry and the various roles of suppliers and distributors. If you are new to the industry this is the session for you!

    Join Christopher Duffy, MAS for this session as he explains the supply chain of the promotional products industry and the various roles of suppliers and distributors. If you are new to the industry this is the session for you!

    Christopher Duffy, MAS

    Senior Vice President of Marketing

    Christopher Duffy, MAS is the Director of Marketing for Top 40 Supplier Ariel Premium Supply. A 25 year industry veteran, Christopher is a long-time award winning speaker for PPAI on a variety of key industry and business topics, including supplier/distributors relations, time management, business writing and strategic planning. Christopher has been honored with PPAI’s Distinguished Service Award, served on the PPEF Board of Trustees and holds 2 masters degrees.

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    0.5 Point

  • Trained Advertising Specialist Package

    Contains 6 Product(s)

    Education program targeted towards promotional products professionals with less than three years of industry experience. This program will provide an overview of the promotional products industry and will provide a foundation for people working within the industry.

    Education program targeted towards promotional products professionals with less than three years of industry experience. This program will provide an overview of the promotional products industry and will provide a foundation for people working within the industry. Participants will earn the Trained Advertising Specialist (TAS) certificate once the 5 sessions have been completed. The TAS Certificate is required prior to starting the Certified Advertising Specialist (CAS) Certification program.  

  • The PPAI Expo 2018: First-Time Attendees: Navigating The PPAI Expo

    Contains 3 Component(s), 0.50 credits offered Recorded On: 01/18/2018

    Walking onto the trade show floor may seem like an overwhelming experience. If it’s your first time at The PPAI Expo, it might even feel a bit chaotic. Start here to learn about the physical challenges of the trade show and how to be best prepared for them. Learn to develop a plan of attack and understand what you can expect to accomplish at the show. Learn tips on show etiquette, best practices, supplier expectations and what to do once you get home after the show. You’ll leave this session a trade-show pro.

    Walking onto the trade show floor may seem like an overwhelming experience. If it’s your first time at The PPAI Expo, it might even feel a bit chaotic. Join Natalie Clark and Jeff Coulter for this session and learn the physical challenges of the trade show and how to be best prepared for them. Learn to develop a plan of attack and understand what you can expect to accomplish at the show. Learn tips on show etiquette, best practices, supplier expectations and what to do once you get home after the show. You’ll leave this session a trade-show pro.

    Jeff Coulter

    PPAI Member Care Representative

    Jeff has been with PPAI since 2015 as a Member Care Representative. He assists members with day to day questions about the memberships with PPAI. Before he was with PPAI, Jeff worked for MultiView as an Account Manager where he was responsible for selling online advertising for trade associations. He is a graduate of the University of Texas at Arlington where he received a bachelors in Kinesiology.

    Natalie Clark

    Manager of the PPAI Membership Services Department

    As the manager of PPAI's membership services department, Natalie oversees recruiting and retention efforts for the Association. Natalie has over 20 years of experience in sales, service and operations. She joined PPAI in 2013, oversees a staff of 13 and is responsible for approximately 40% of the overall revenue for the association.

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    0.5 Point

  • Product Responsibility Summit 2017: Who Really Produces the Products We Sell

    Contains 3 Component(s), 1.00 credit offered

    Who Really Produces The Products We Sell? What are the working conditions like? What sort of expectations should we have of our production partners? An experienced auditor will share the realities and challenges of managing social responsibility obligations.

    Who Really Produces The Products We Sell? What are the working conditions like? What sort of expectations should we have of our production partners? Rachelle Jackson, an experienced auditor, will share the realities and challenges of managing social responsibility obligations. 

    Rachelle Jackson

    Director of Sustainability & Innovation

    Rachelle Jackson has nearly two decades experience working on labor, human rights and traceability issues in global supply chains. In this time, she has worked in over 80 countries and conducted more than 1,500 compliance assessments across a range of industries, including manufacturing, agriculture, food processing and extractives. Ms. Jackson has worked with Fortune 500 companies and industry initiatives on such issues as CSR policy development, code of conduct implementation and monitoring protocols. Ms. Jackson has led field assessments with multi-national corporations and NGOs focusing on child labor and forced labor in agriculture in Latin America, Africa and Asia as well as projects examining migrant worker vulnerabilities in the Caribbean, Asia and Mid-East. She recently served on the USDA Consultative Group to Eliminate Child Labor and Forced Labor on Imported Agricultural Products. She is currently a member of the United Nations Global Compact Advisory Group on Supply Chain Sustainability and the Outdoor Industry Association's Down Traceability Task force. Rachelle has conducted over 30 corporate trainings, vendor seminars and supplier trainings in more than 10 countries covering issues such as human trafficking, social auditing and code compliance. She has been a featured speaker on social compliance and human rights at conferences in the US, Europe, Latin America and Asia. She has published numerous articles and contributed to book compilations on supply chain labor standards and social compliance. She has an MA in CSR, Social Auditing and Accountability from the Universitat de Barcelona.

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  • Product Responsibility Summit 2017: Import Surveillance

    Contains 3 Component(s), 1.00 credit offered

    Why do products get stopped and how do you get them released? This session will review the current state of port surveillance operations and deliver clear guidance on what you need to start doing, stop doing and the resources to keep products moving through the ports efficiently.

    Why do products get stopped and how do you get them released? Jim Joholske and Steve Gardner will review the current state of port surveillance operations and deliver clear guidance on what you need to start doing, stop doing and the resources to keep products moving through the ports efficiently. 

    Jim Joholske

    Deputy Director

    Jim Joholske began his career at the U.S. Consumer Product Safety Commission (CPSC) in July 2000 in the agency's Office of Compliance and Field Operations. While in the Office of Compliance and Field Operations, he primarily focused on enforcement of mandatory regulations governing consumer fireworks and cigarette lighters.

    Jim joined CPSC's newly formed Office of Import Surveillance in 2008 and currently serves as the Office's Deputy Director. The Office of Import Surveillance co-locates CPSC investigators at the largest ports of entry across the country. CPSC staff work side-by-side with U.S. Customs and Border Protection personnel to identify and examine imported shipments that may contain hazardous merchandise.

    CPSC is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years. Jim and his wife live in Silver Spring, MD with their daughter, Emma, and son, Jake.

    Steve Gardner

    Compliance Investigator

    Steve Gardner is a compliance investigator at the port of Long Beach for the U.S. Consumer Product Safety Commission, Import Surveillance Division.  As part of the import surveillance team, Steve is tasked with protecting the public against unreasonable risks of injury associated with the use of consumer products.  He accomplishes this by screening cargo at the port of entry prior to its introduction to commerce.  Steve previously worked as a Consumer Safety Officer for the FDA and has over 15 years of experience in screening hazardous products.

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    1 Point

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  • Product Responsibility Summit 2017:What's The Real Story Behind Factory Audits?

    Contains 3 Component(s), 1.00 credit offered

    What is involved in performing social and safety audits? How do you make corrective actions stick? This panel of experienced auditors will share their secrets.

    What is involved in performing social and safety audits? How do you make corrective actions stick? This panel of experienced auditors, Andy Church, David Feig, Andre Reich, and Bobby Yu, will share their secrets.  

    David Feig (Moderator)

    Senior Key Account Manager

    David Feig is a 45 year veteran of the global supply chain.  He spent 37 years functioning as a foreign buying agent, specializing in apparel. He spent much of that career traveling and sourcing on behalf of brands and retail clients throughout Asia, with a short stint sourcing from South America.

    For the past eight years, Mr. Feig has served in his current role as a senior key account manager at Asiainspection, Ltd (AI), performing supplier audit programs, product inspections and lab testing. AI is a global quality control and compliance service provider that partners with brands, retailers and importers around the world to secure, manage and optimize their global supply chain.

    Andy Church

    Founder

    Andy Church founded Insight Quality in 2014 after 12 years living in Shenzhen, China and working in the quality assurance testing and supply chain support industry. Headquartered in Dallas, Texas with Chinese operations in Hong Kong, Shenzhen, Yiwu, and Qingdao, Insight provides companies sourcing in Asia with a well-supported team that can take care of overseas sourcing and quality inspection needs.  Whether it’s a short-term emergency or a long-term QA strategy, Andy and his team can serve as your boots on the ground and partner in Asia. He has over 20 years of experience with the ins and outs of product development, manufacturing, social accountability, and quality assurance. 

    Andrew Reich

    Co-Founder

    Andrew Reich has been living in China and working in the field of quality control for over 16 years.  After managing a sourcing office for major promotional products player, Lapine, Andrew went on to start his own quality control firm, InTouch Services, which focuses on product inspection and factory auditing.  

    In 2012, Andrew co-founded China Manufacturing Consultants, also based in China, that works with factories to reduce costs and improve quality, through consulting, good management, and lean manufacturing techniques.  While a more Chinese client-base has been challenging at times, this new company continues to grow, and has brought with it the great experiences of working with manufacturing gurus in fields such as automotive, electronics, and other areas.  Most recently, Andrew has been working with private equity in both the US and Australia on a new initiative that will purchase under performing factories in China and turn them around.  

    Bobby Yu

    Quality Auditor

    Bobby Yu has fifteen years of experience in quality management and social auditing of factories throughout China and Asia. Beginning in 1998, Mr. Yu worked as a quality assurance manager for PREL, the exclusive worldwide agent for Wal-Mart Global Procerument. In 2002, he was hired directly by Wal-Mart Global Procurement, where he worked side by side with Dee Fenton in creating the Wal-Mart quality auditing program. In 2008, Mr.Yu founded his own company, SPLD Consulting, headquartered in Hong Kong, which specializes in quality inspection (20%), social audits (50%) and consulting (30%). Since 2008, SPLD has serviced more than 1,000 factories, conducting 600 audits and 500 inspections each year and has significant experience working with PPAI suppliers in the promotional industry. 

    Mr. Yu holds an MBA degree from Tong Ji University in Shanghai City. He and his wife have two children and live in Shenzhen.

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    1 Point

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  • Product Responsibility Summit 2017: Addressing Risk Through The Product Life Cycle

    Contains 3 Component(s), 1.00 credit offered

    What do you need to consider at each step in the process? This session will address the role the event binder can play in helping you better manage risk considerations.

    What do you need to consider at each step in the process? Leeton Lee and Patrick Donovan will address the role the event binder can play in helping you better manage risk considerations. 

    Leeton Lee

    Attorney

    As an attorney for 28 years, Leeton Lee has extensive experience in regulatory compliance, product safety and testing of a wide variety of consumer products, including toys, children’s products, promotional products, premiums and apparel. He got his start in product safety more than 23 years ago, when he was hired in 1993 as an in-house attorney in the consumer products legal department at The Walt Disney Company, where he worked for seven years managing the business and legal affairs for The Disney Store worldwide, prepared and negotiated Disney’s tie-in promotional contracts for its entertainment features and programs, and helped establish Disney’s highly-respected product safety/compliance program. In his first week at Disney, he inherited 5 major product safety recalls from his predecessor, so, in addition to his other duties, Mr. Lee had to quickly form a small team to create Disney’s product safety and compliance program to protect consumer safety and Disney’s valuable reputation and brand.

    Patrick Donovan

    Director of Import and Compliance

    Patrick Donovan is the Compliance Director for Sunrise Identity. Mr. Donovan joined Sunrise in 2012 and has since assumed responsibility for managing the operational and strategic direction of the company’s import program and compliance initiatives, including ethical sourcing, product safety, product quality, and environmental stewardship.

    Prior to joining Sunrise Mr. Donovan served a wide range of clients as an environmental consultant specializing in sustainable development strategies and air and water pollution abatement programs. Mr. Donovan holds a bachelor’s degree in environmental economics and a Master of Business Administration (MBA) from Western Washington University.

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    1 Point

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  • Product Responsibility Summit 2017: How Do You Put A Quality Process In Place?

    Contains 3 Component(s), 1.00 credit offered

    How do you go about managing a quality process from start to finish? How can you effectively monitor that process from afar? Our auditing experts will share best practices related to quality.

    How do you go about managing a quality process from start to finish? How can you effectively monitor that process from afar? Our auditing experts, Andy Church, David Feig, Andrew Reich, and Bobby Yu, will share best practices related to quality. 

    David Feig

    Senior Key Account Manager

    David Feig is a 45 year veteran of the global supply chain.  He spent 37 years functioning as a foreign buying agent, specializing in apparel. He spent much of that career traveling and sourcing on behalf of brands and retail clients throughout Asia, with a short stint sourcing from South America.

    For the past eight years, Mr. Feig has served in his current role as a senior key account manager at Asiainspection, Ltd (AI), performing supplier audit programs, product inspections and lab testing. AI is a global quality control and compliance service provider that partners with brands, retailers and importers around the world to secure, manage and optimize their global supply chain.

    Andy Church

    Founder

    Andy Church founded Insight Quality in 2014 after 12 years living in Shenzhen, China and working in the quality assurance testing and supply chain support industry. Headquartered in Dallas, Texas with Chinese operations in Hong Kong, Shenzhen, Yiwu, and Qingdao, Insight provides companies sourcing in Asia with a well-supported team that can take care of overseas sourcing and quality inspection needs.  Whether it’s a short-term emergency or a long-term QA strategy, Andy and his team can serve as your boots on the ground and partner in Asia. He has over 20 years of experience with the ins and outs of product development, manufacturing, social accountability, and quality assurance. 

    Andrew Reich

    Co-Founder

    Andrew Reich has been living in China and working in the field of quality control for over 16 years.  After managing a sourcing office for major promotional products player, Lapine, Andrew went on to start his own quality control firm, InTouch Services, which focuses on product inspection and factory auditing.  

    In 2012, Andrew co-founded China Manufacturing Consultants, also based in China, that works with factories to reduce costs and improve quality, through consulting, good management, and lean manufacturing techniques.  While a more Chinese client-base has been challenging at times, this new company continues to grow, and has brought with it the great experiences of working with manufacturing gurus in fields such as automotive, electronics, and other areas.  Most recently, Andrew has been working with private equity in both the US and Australia on a new initiative that will purchase under performing factories in China and turn them around.  

    Bobby Yu

    Quality Auditor

    Bobby Yu has fifteen years of experience in quality management and social auditing of factories throughout China and Asia. Beginning in 1998, Mr. Yu worked as a quality assurance manager for PREL, the exclusive worldwide agent for Wal-Mart Global Procerument. In 2002, he was hired directly by Wal-Mart Global Procurement, where he worked side by side with Dee Fenton in creating the Wal-Mart quality auditing program. In 2008, Mr.Yu founded his own company, SPLD Consulting, headquartered in Hong Kong, which specializes in quality inspection (20%), social audits (50%) and consulting (30%). Since 2008, SPLD has serviced more than 1,000 factories, conducting 600 audits and 500 inspections each year and has significant experience working with PPAI suppliers in the promotional industry. 

    Mr. Yu holds an MBA degree from Tong Ji University in Shanghai City. He and his wife have two children and live in Shenzhen.

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    1 Point

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  • Product Responsibility Summit 2017: End Buyer Panel

    Contains 3 Component(s), 1.00 credit offered

    What keeps our customers up at night? What do our customers expect when sourcing promotional products? A panel of end buyers will share their perspectives during this moderated discussion.

    What keeps our customers up at night? What do our customers expect when sourcing promotional products? End buyers such as Joe Michael and Joan Lawrence, will share their perspectives during this moderated discussion. 

    Joe Michael

    End Buyer

    Joe Michael is a Sr. Manager for The Walt Disney Company and a Cast Member of the International Labor Standards (ILS) group, a department responsible for fostering safe and inclusive workplaces wherever Disney products are made.

    Joe and his team support the Company’s efforts to determine if working conditions in facilities manufacturing Disney-branded products are consistent with Disney's Code of Conduct for Manufacturers. In addition, his team administers the facility authorization process while providing education and guidance to internal Disney business units and associated licensees and vendors.

    Prior to joining Disney, Joe served as a U.S. Marine and is a Gulf War veteran. He holds a BS in Business Administration from the University of Redlands and an MBA from the University of Lavern.

    Joan Lawrence

    Senior Vice President

    Joan Lawrence is senior vice president of standards and regulatory affairs for The Toy Association.  A 25-year veteran of The Toy Association, Lawrence's role includes managing the association's product safety programs—including leading efforts in the development of U.S. and international safety standards for toys, and industry and consumer safety education programs to ensure safe play. Lawrence is also chairperson of the Subcommittee on Toy Safety of ASTM International, which oversees the U.S. federal toy safety standard ASTM F963.  Lawrence lectures on toy safety to students in the baccalaureate Toy Design Program at Fashion Institute of Technology in New York, and has authored several articles on toy safety and standards.     

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  • SAGE Show 2017: Mentoring: Moving Yourself and Your Employees Forward

    Contains 3 Component(s), 0.50 credits offered

    Mentoring relationships are dynamic, reciprocal, and personal relationships that pass on a professional legacy. Discover benefits of mentoring, guidelines to establish a mentor-protégée relationship, and different types of communication styles. In this interactive seminar, learn various approaches a mentor might use—from coaching and counseling to training and educating. Use this opportunity to strengthen your knowledge base and improve your communication skills through new ideas and different perspectives.

    Mentoring relationships are dynamic, reciprocal, and personal relationships that pass on a professional legacy. Discover benefits of mentoring, guidelines to establish a mentor-protégée relationship, and different types of communication styles. In this interactive seminar with Claire Billingsley, learn various approaches a mentor might use—from coaching and counseling to training and educating. Use this opportunity to strengthen your knowledge base and improve your communication skills through new ideas and different perspectives.

    Claire Billingsley

    Certified Franchise Executive and Consultant

    Billingsley Consulting Group is a training and communications firm designed to help businesses, associations, and educational institutions grow through personal and professional development.  Claire Billingsley has experience coaching managers on social and communication skills, leadership skills, time management and organizational skills, personnel management, as well as personal and professional development.  Claire held leadership and management positions with Sylvan Learning Systems, FASTSIGNS International, and TONI&GUY Hairdressing Academy.  

    With over 20 years of business experience, she learned the strategies and skills necessary to lead, manage, and motivate employees spread all over the world.  Claire is a graduate of Emporia State University, a Certified Franchise Executive through the International Franchise Association and a trained executive business coach.  She is an active Board member and previous Chairman of the Board at The University of North Texas Professional Leadership Program, College of Business.
    Calling on her background in Improvisational comedy, Claire’s keynote speeches, breakout sessions and training workshops use participatory-style training methods that teach practical knowledge and skills through highly interactive methodologies and real life business lessons.  Claire’s programs take the skills and guiding principles taught through improvisational comedy and demonstrates how they transfer to the workplace.  Her techniques help individuals and organizations foster innovation, build confidence, take initiative, improve communication skills, collaborate, take risks and enhance creativity.


    In 2010, Claire was named one of the “Top 25 Women to Watch” in Dallas by the Dallas Business Journal. Claire is a published author of “Circle Up”, “The Owners’ Guide”, and most recently, “Spirit Fed Entrepreneur”, which in two days reached the Amazon Best Sellers List.
    In September, 206, Claire will launch her Internet TV show “Coffee with Claire…Love, Laughter and Lightness in the Morning”.  It will be aired live at 9 am CST on Friday mornings and be carried on demand on Hulu, Comcast, and Apple TV. 

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    0.5 Points

  • SAGE Show 2017: Niche Marketing: Finance Sector

    Contains 3 Component(s), 0.50 credits offered

    In the highly competitive world of promotional products, you can stand out from the competition by becoming an expert in specific niche markets, like the $1 billion finance market. In this fast-paced session, you’ll learn who the decision makers are, the specific needs and typical projects for the finance industry, and how to parlay your knowledge into getting and retaining new clients.

    In the highly competitive world of promotional products, you can stand out from the competition by becoming an expert in specific niche markets, like the $1 billion finance market. In this fast-paced session with Danny Friedman, you’ll learn who the decision makers are, the specific needs and typical projects for the finance industry, and how to parlay your knowledge into getting and retaining new clients.

    Danny Friedman

    Sales Trainer

    Danny Friedman has over 25 years of sales experience and is a multi-million-dollar producer. Friedman's clientele include some of the top companies in the Fortune 500. Friedman combines his promotional products industry experience with other industries he has been in, including office products, real estate and being a multi-line representative in the sporting goods industry. He has been a sales manager and sales trainer for the past 12 years.

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    0.5 Points

  • TAS: Get In Touch! Grow Your Business And Build Your Brand

    Contains 4 Component(s), 0.50 credits offered

    This session will focus on how to create and leverage many forms of content to promote your business, retain customers, influence word of mouth, close the decision gap on prospects and leverage content as a brand differentiator. Learn to deliver great content in the right forms and places, and in a way that is specifically mapped to your audience’s information needs and buying stages. Studies indicate that companies that provide valuable content can generate more leads with higher ROI. Through this workshop, promotional professionals will learn to create remarkable content that gets noticed and produces results.

    This session with Kim Todora, will focus on how to create and leverage many forms of content to promote your business, retain customers, influence word of mouth, close the decision gap on prospects and leverage content as a brand differentiator. Learn to deliver great content in the right forms and places, and in a way that is specifically mapped to your audience’s information needs and buying stages. Studies indicate that companies that provide valuable content can generate more leads with higher ROI. Through this workshop, promotional professionals will learn to create remarkable content that gets noticed and produces results.

    Kim Todora

    Public Relations and Buyer Outreach Manager for PPAI

    Kim R. Todora is responsible for the direction of comprehensive integrated communications and public relations strategies and implementation, buyer-targeted industry branding, media relations, social media, collegiate and buyer outreach, trade-shows and industry awareness programs such as Promotional Products Work! Week, the ADvocate program and promotionalproductswork.org (dot org). Kim is an active member of the American Marketing Association (AMA), Public Relations Society of America (PRSA) and Direct Marketing Association (DMA) and represents PPAI on the organizing committee for Advertising Week and the Greater Irving-Las Colinas Chamber of Commerce. Prior to PPAI, Kim owned a marketing communications agency specializing in advertising, branding, public relations and cause marketing for more than 11 years. As a creative marketing strategist with more than 33 years' experience in advertising and public relations with Bozell, J. Walter Thompson and The Todora Group, she has created communications, branding and sales success for a variety of clients including American Airlines, Chili's, Don Pablo's, Texas Tornado Hockey, The Arena Group, Williams Communications, Doskocil Pet Products, BusyBody Home Fitness, Larry's Shoes, Mariner Health, The Mansion on Turtle Creek, E-Systems/Raytheon, March of Dimes, Mothers Against Drunk Driving, Ronald McDonald House, and many others.

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    0.5 Points

  • SAGE Show 2017: Mastering Niche Markets: Technology Sector

    Contains 3 Component(s), 0.50 credits offered

    In the highly competitive world of promotional products, you can stand out from the competition by becoming an expert in specific niche markets, like the $900 million technology market. In this fast-paced session, you’ll learn who the decision makers are, the specific needs and typical projects for the technology industry, and how to parlay your knowledge into getting and retaining new clients.

    In the highly competitive world of promotional products, you can stand out from the competition by becoming an expert in specific niche markets, like the $900 million technology market. Danny Friedman discusses in this fast-paced session, how to find who the decision makers are, the specific needs and typical projects for the technology industry, and how to parlay your knowledge into getting and retaining new clients.

    Danny Friedman

    Sales Trainer

    Danny Friedman has over 25 years of sales experience and is a multi-million-dollar producer. Friedman's clientele include some of the top companies in the Fortune 500. Friedman combines his promotional products industry experience with other industries he has been in, including office products, real estate and being a multi-line representative in the sporting goods industry. He has been a sales manager and sales trainer for the past 12 years.

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    0.5 Points

  • Get In Touch! Buyer Outreach Presentation And Tools

    Contains 3 Component(s), 0.50 credits offered

    So, you’ve got their attention. Now what!? This segment of the workshop will walk you through the Get In Touch! buyer outreach presentation and tools. Whether you are presenting one-on-one or to a large business group or class at the local university, this session will make you the subject matter expert on the latest PPAI research on the preferences of buyers and consumers.

    So, you’ve got their attention. Now what!? Kim Todora will walk you through this segment of the workshop, Get In Touch! buyer outreach presentation and tools. Whether you are presenting one-on-one or to a large business group or class at the local university, this session will make you the subject matter expert on the latest PPAI research on the preferences of buyers and consumers.

    Kim Todora

    Public Relations and Buyer Outreach Manager for PPAI

    Kim R. Todora is responsible for the direction of comprehensive integrated communications and public relations strategies and implementation, buyer-targeted industry branding, media relations, social media, collegiate and buyer outreach, trade-shows and industry awareness programs such as Promotional Products Work! Week, the ADvocate program and promotionalproductswork.org (dot org). Kim is an active member of the American Marketing Association (AMA), Public Relations Society of America (PRSA) and Direct Marketing Association (DMA) and represents PPAI on the organizing committee for Advertising Week and the Greater Irving-Las Colinas Chamber of Commerce. Prior to PPAI, Kim owned a marketing communications agency specializing in advertising, branding, public relations and cause marketing for more than 11 years. As a creative marketing strategist with more than 33 years' experience in advertising and public relations with Bozell, J. Walter Thompson and The Todora Group, she has created communications, branding and sales success for a variety of clients including American Airlines, Chili's, Don Pablo's, Texas Tornado Hockey, The Arena Group, Williams Communications, Doskocil Pet Products, BusyBody Home Fitness, Larry's Shoes, Mariner Health, The Mansion on Turtle Creek, E-Systems/Raytheon, March of Dimes, Mothers Against Drunk Driving, Ronald McDonald House, and many others.

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    0.5 Points

  • SAGE Show 2017: Get More (and Better) Clients! How to Manage and Grow Your Customer Base

    Contains 3 Component(s), 0.50 credits offered

    The foundation of a successful career in sales is a strong customer base. Learn how to build and manage your customer base to maximize your sales potential. This seminar will teach you the skills and techniques needed to earn profitable new customers and keep them for the long term.

    The foundation of a successful career in sales is a strong customer base. Learn from Danny Friedman on how to build and manage your customer base to maximize your sales potential. This seminar will teach you the skills and techniques needed to earn profitable new customers and keep them for the long term.

    Danny Friedman

    Sales Trainer

    Danny Friedman has over 25 years of sales experience and is a multi-million-dollar producer. Friedman's clientele include some of the top companies in the Fortune 500. Friedman combines his promotional products industry experience with other industries he has been in, including office products, real estate and being a multi-line representative in the sporting goods industry. He has been a sales manager and sales trainer for the past 12 years.

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    0.5 Points

  • CAS: Improve Listening Skills to Increase Sales In 30 Minutes

    Contains 4 Component(s), 0.50 credits offered

    This session will help attendees dramatically improve their face-to-face selling skills by improving their listening skills. This session will give tips on how to prepare for a sales presentation and what you need to know and do before you go. Participants will learn the difference between asking and listening vs. telling, how to engage, and more!

    Cash Nickerson discusses how to help attendees dramatically improve their face-to-face selling skills by improving their listening skills. This session will give tips on how to prepare for a sales presentation and what you need to know and do before you go. Participants will learn the difference between asking and listening vs. telling, how to engage, and more!

    Cash Nickerson

    Author

    Author of "Listening as a Martial Art"

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    0.5 Points

  • SAGE Show 2017: Strategy: Branded vs Private Label

    Contains 3 Component(s), 0.50 credits offered

    Did you know the smallest print location can have the biggest impact? This is a branding business, plain and simple. Provide more value, retain more clients, and keep your competition in the dark through the use of Adam Walterscheid’s private label strategy.

    Did you know the smallest print location can have the biggest impact? This is a branding business, plain and simple. Provide more value, retain more clients, and keep your competition in the dark through the use of Adam Walterscheid’s private label strategy.

    Adam Walterscheid

    President and CEO

    Adam Walterscheid is president and CEO of T-Shirt Tycoon Solutions, a Dallas, Texas-based supplier and screen printer of custom apparel. Prior to founding T-Shirt Tycoon, Walterscheid founded PXP Solutions. He was one of the first screen printers in the U.S. to introduce soft-hand water-base/discharge printing to corporate markets.

    Walterscheid is author and presenter of “The Basic Language of Screen Printing 101,” a  certified curriculum for designer and retail buyers working with retailer JCPenney. Additionally, he has served as a speaker for distributors Staples Promotional Products, Jack Nadel, Inc., Axis Promotions and Harvey-Daco.

     

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    0.5 Points

  • SAGE Show 2017: Reality On A Garmet

    Contains 3 Component(s), 0.50 credits offered

    Every penny spent on promotional products is an investment. How do you calculate the return for your client? Adam Walterscheid will walk you through a simple and effective way to capture the highest number of quality impressions through the use of well-engineered promotional wearables.

    Every penny spent on promotional products is an investment. How do you calculate the return for your client? Adam Walterscheid will walk you through a simple and effective way to capture the highest number of quality impressions through the use of well-engineered promotional wearables.

    Adam Walterscheid

    President and CEO

    Adam Walterscheid is president and CEO of T-Shirt Tycoon Solutions, a Dallas, Texas-based supplier and screen printer of custom apparel. Prior to founding T-Shirt Tycoon, Walterscheid founded PXP Solutions. He was one of the first screen printers in the U.S. to introduce soft-hand water-base/discharge printing to corporate markets.

    Walterscheid is author and presenter of “The Basic Language of Screen Printing 101,” a  certified curriculum for designer and retail buyers working with retailer JCPenney. Additionally, he has served as a speaker for distributors Staples Promotional Products, Jack Nadel, Inc., Axis Promotions and Harvey-Daco.

     

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    0.5 Points

  • SAGE Show 2017: How to Advance Your Career to the Next Level

    Contains 3 Component(s), 0.50 credits offered

    This session will help attendees think about their careers and what they can do to advance and succeed in a competitive, always changing landscape. This session will give tips on how to find a mentor, when to go a step beyond, the value of curiosity, and motivation.

    This session will help attendees think about their careers and what they can do to advance and succeed in a competitive, always changing landscape. This session with Cash Nickerson will give tips on how to find a mentor, when to go a step beyond, the value of curiosity, and motivation.

    Cash Nickerson

    Author

    Author of "Listening as a Martial Art"

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    0.5 Points

  • Learning How to Sell Your Deal, Become an Effective Negotiator

    Contains 3 Component(s), 0.50 credits offered

    This session will help attendees dramatically improve their negotiation skills and outcomes by answering 7 key questions before the negotiation begins, and learning three tactical moves in face-to-face negotiations that will help sell your deal.

    In this session, Cash Nickerson will help attendees dramatically improve their negotiation skills and outcomes by answering 7 key questions before the negotiation begins, and learning three tactical moves in face-to-face negotiations that will help sell your deal.

    Cash Nickerson

    Author

    Author of "Listening as a Martial Art"

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    0.5 Points

  • SAGE Show 2017: How To Start A Project: The 5 Step Process For Distributors And Suppliers

    Contains 3 Component(s), 0.50 credits offered

    Suppliers are often kept an arm’s distance away from the end user. How can you expect them to provide the best product for each unique project? A simple five step Q&A process for all distributors and suppliers will help bridge that gap and keep your opportunities headed in the right direction.

    Suppliers are often kept an arm’s distance away from the end user. How can you expect them to provide the best product for each unique project? Adam Walterscheid presents a simple five step Q&A process for all distributors and suppliers will help bridge that gap and keep your opportunities headed in the right direction.

    Adam Walterscheid

    President and CEO

    Adam Walterscheid is president and CEO of T-Shirt Tycoon Solutions, a Dallas, Texas-based supplier and screen printer of custom apparel. Prior to founding T-Shirt Tycoon, Walterscheid founded PXP Solutions. He was one of the first screen printers in the U.S. to introduce soft-hand water-base/discharge printing to corporate markets.

    Walterscheid is author and presenter of “The Basic Language of Screen Printing 101,” a  certified curriculum for designer and retail buyers working with retailer JCPenney. Additionally, he has served as a speaker for distributors Staples Promotional Products, Jack Nadel, Inc., Axis Promotions and Harvey-Daco.

     

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    0.5 Points

  • SAGE Show 2017: Creating Client Loyalty

    Contains 3 Component(s), 0.50 credits offered

    Learn how to create a customized loyalty plan for your top clients that will enhance your relationship with them and solidify future business. Through a combination of self-promos, customer loyalty techniques, and VIP attention, you’ll find ways to innovate your business and take your business to the next level. Participants will walk away with three primary elements: new ideas for self-promos that will surprise and delight their customers, a unique and unexpected approach to building customer relationships, and a plan to execute that involves critical touch points for the important customers.

    Learn from Ruth Verver how to create a customized loyalty plan for your top clients that will enhance your relationship with them and solidify future business. Through a combination of self-promos, customer loyalty techniques, and VIP attention, you’ll find ways to innovate your business and take your business to the next level. Participants will walk away with three primary elements: new ideas for self-promos that will surprise and delight their customers, a unique and unexpected approach to building customer relationships, and a plan to execute that involves critical touch points for the important customers.

    Ruth Verver

    Co-founder, Paperclip Promotions

    Ruth Verver, CAS with over 15 years of marketing and operations experience. After graduating with a BA in marketing from Southwest Texas State (Now Texas State University), she worked for a promotional company as the operations manager where she assisted in growing its sales 400 percent in just 10 years. In 2007, she spread her wings and co-founded Paperclip Promotions, a distributorship in Austin. She served as vice president and membership chair for her regional association and she has served on a PPAI Action Group and Committee. She is married to her high school sweetheart, loves animals and believes we should all find a way to learn, love and laugh a little each day.

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    0.5 Points

  • Expo East 2017: Pantone and Your Promotional Products

    Contains 3 Component(s), 0.50 credits offered Recorded On: 06/12/2017

    Your client gave you what color number? They requested blue, but which blue? And will it be single color, two-color, or full-color; what is the best option for your client? Learn what PANTONE® products can assist you in communicating color to your clients within the promotional products industry.

    Your client gave you what color number? They requested blue, but which blue? And will it be single color, two-color, or full-color; what is the best option for your client? Join Kari Banner for this session on what PANTONE® products can assist you in communicating color to your clients within the promotional products industry.

    Kari Banner

    Affinity Program Specialist

    As the Affinity Program Specialist, Kari Banner is responsible for the relationships between our business partners and how they perform. Day to day she works to deliver a better experience to PPAI members.

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    0.5 Point

  • Product Responsibility Summit 2015: Remarks by Commissioner Ann Marie Buerkle

    Contains 3 Component(s), 1.00 credit offered

    Remarks by Commissioner Ann Marie Buerkle. This session qualifies as an "elective" under the Product Safety Aware Program.

    Remarks by Commissioner Ann Marie Buerkle. This session qualifies as an "elective" under the Product Safety Aware Program.

    Commissioner Anne Marie Buerkle

    Commissioner at the U.S. Consumer Product Safety Commission

    Ann Marie Buerkle is a Commissioner at the U.S. Consumer Product Safety Commission (CPSC). She was appointed to the agency by President Barack Obama in May 2013 and was confirmed by the U.S. Senate in June 2013. Her term expires in October 2018.

    Prior to joining CPSC, Buerkle served Upstate New York's 25th Congressional District in the U.S. House of Representatives. During her time in Congress, Buerkle served on the Oversight & Government Reform, Foreign Affairs and Veterans' Affairs Committees. She served as Chair of the Veterans' Affairs Subcommittee on Health. While in Congress, Buerkle was also appointed by President Obama to serve as a United States Representative to the 66th Session of the General Assembly of the United Nations.

    Prior to being elected to Congress, Buerkle worked in a private law firm, and in 1997 was appointed by then-Attorney General Dennis Vacco as an Assistant New York State Attorney General representing the State of New York on behalf of Upstate Medical University, a role she held for 13 years.

    Buerkle graduated from St. Joseph's Hospital School of Nursing as a Registered Nurse in 1972, and in 1977 she graduated from Le Moyne College with a Bachelor of Science degree. In 1991, Buerkle returned to college to earn her law degree. She graduated from Syracuse University College of Law with a JD 1994.

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  • Product Responsibility Summit 2016: Lithium-Ion: Dirty, Dangerous Secrets

    Contains 3 Component(s), 1.00 credit offered

    Tech products are one of the industry’s hottest product categories, but how much do you really know about them? The session will address the critical need for safety and certification when sourcing lithium-ion batteries. This session is an elective for the Product Safety Aware program.

    Join Rick Brenner, MAS and John Copeland for this session on lithium-ion batteries. Tech products are one of the industry's hottest product categories, but how much do you really know about them? The session will address the critical need for safety and certification when sourcing lithium-ion batteries. Learn what you need to look out for to keep yourself and your channel partners on the right side of compliance. This session is an elective for the Product Safety Aware program.

    Rick Brenner, MAS+

    CEO

    Rick Brenner, MAS+ is CEO of top 40 supplier Prime Line (www.primeline.com). A 15 year veteran of the promotional products industry, Mr. Brenner has been long been an advocate for product safety and responsible sourcing. He is a founding board member of Quality Certification Alliance (QCA), chair of QCA's compliance committee and a member of QCA's governance committee. In January 2013 Brenner was appointed to the Board of Directors of ICPHSO.org, the preeminent global product safety organization. Brenner is also a board member and chair-elect for 2014 of the 11,000 member Promotional Products Association International (PPAI), a founding member of PPAI's Product Responsibility Action Group (PRAG) and co-chair of PPAI's annual Product Safety Summit. An avid author and speaker at industry events, Rick Brenner writes the My Two Cents blog at www.rickbrenner.com

    John Copeland

    Vice President and Chief Operations Officer

    John Copeland is Vice President and Chief Operations Officer of Energy Assurance, LLC. Prior to establishing Energy Assurance with Cindy Millsaps, he acquired extensive experience at Motorola Energy Systems Group where he held a number of engineering and business roles over 17 years, including Manufacturing Quality Engineer, Failure Analysis Engineer (Power Electronics & Batteries), Reliability Assurance Engineer and Supplier Auditor. John transitioned to become the initial Program Manager for the startup of Motorola Product Testing Services (MPTS) where he was responsible for business management and project delivery for multiple third-party testing accounts. With his extensive knowledge of battery testing, John was selected to represent Motorola as a subcommittee chair for the development of IEEE 1725 (Standard for Rechargeable Batteries for Cellular Telephones) and led the follow-up-efforts as Committee Chair of the CTIA Battery Certification Program based upon IEEE 1725. For these efforts, John twice received an award for excellence in standards development from Motorola. (CTIA-THE WIRELESS ASSOCIATION®, is an international non-profit membership organization representing the wireless communications industry).

    John's most recent role with Motorola was as the Senior Quality Manager for Warranty & Service, responsible for management of post-shipment quality for all of Motorola Mobility's cellular accessories. In this position John also led multiple product and process improvement activities as a Six-Sigma Black Belt and was responsible for coordination of anti-counterfeit support for accessory products. John holds independent certifications as an ASQ Certified Quality Engineer, ASQ Certified Reliability Engineer and ASQ Certified Quality Auditor.

    John holds a Bachelor of Science degree in Electrical Engineering from Auburn University and a Master of Science in Quality Assurance from Southern Polytechnic State University. His initial career was as a Marine Officer working in tactical communications serving in Operations Desert Shield and Desert Storm.

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    1 Point

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  • Product Responsibility Summit 2016: There's Nothing Voluntary About Voluntary Standards

    Contains 3 Component(s), 1.00 credit offered

    This panel discussion will address how voluntary standards impact safety and considerations when selecting a new product that may not have established voluntary standards.This session is an elective for the Product Safety Aware program.

    Join this panel discussion with Gibs Mullins, Neal Cohen, and Patti Edwards on how voluntary standards impact safety and considerations when selecting a new product that may not have established voluntary standards.This session is an elective for the Product Safety Aware program.

    Patti Edwards

    Senior executive for voluntary Standards at CPSC

    Patti serves as the CPSC's senior executive for voluntary standards and voluntary standards development activities. The VSC acts as the agency's conduit and focal point for the full range of voluntary standards activities for all product areas.

    Neal Cohen

    Attorney

    Neal S. Cohen practices law in the area of consumer product safety before the U.S. Consumer Product Safety Commission (CPSC).

    A former CPSC official, Neal brings a wealth of experience in representing companies before the CPSC. Not only does Neal have extensive knowledge of CPSC's safety requirements, he also understands how the CPSC and its staff really think when investigating a consumer product. With this knowledge and the relationships he has built in the product safety community, Neal works hard to represent the best interests of his clients in seeking a fair and favorable outcome.

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    1 Point

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  • Product Responsibility Summit 2016: Best Practices Sharing For Mitigating Risk and Managing Communication

    Contains 3 Component(s), 1.00 credit offered

    This interactive session will identify solutions to some of the most daunting product responsibility issues that face this industry. This session will address product, social, environmental, supply chain and quality control issues. This session is an elective for the Product Safety Aware program.

    Join Rick Brenner, MAS+, Gene Geiger, MAS+ and Anne Stone for this session that will identify solutions to some of the most daunting product responsibility issues that face this industry. This session will address product, social, environmental, supply chain and quality control issues. This session is an elective for the Product Safety Aware program.

    Rick Brenner, MAS+

    CEO

    Rick Brenner, MAS+ is CEO of top 40 supplier Prime Line (www.primeline.com). A 15 year veteran of the promotional products industry, Mr. Brenner has been long been an advocate for product safety and responsible sourcing. He is a founding board member of Quality Certification Alliance (QCA), chair of QCA's compliance committee and a member of QCA's governance committee. In January 2013 Brenner was appointed to the Board of Directors of ICPHSO.org, the preeminent global product safety organization. Brenner is also a board member and chair-elect for 2014 of the 11,000 member Promotional Products Association International (PPAI), a founding member of PPAI's Product Responsibility Action Group (PRAG) and co-chair of PPAI's annual Product Safety Summit. An avid author and speaker at industry events, Rick Brenner writes the My Two Cents blog at www.rickbrenner.com

    Anne Stone

    Director of Public Affairs

    Anne Stone is the director of public affairs for Promotional Products Association International (PPAI). She brings her background in public relations and communications to driving member advocacy and communicating product safety issues. Prior to joining PPAI, she worked with Conner Peripherals, then a Fortune 500 manufacturer of data storage solutions, where she managed media relations, special events and creative services. She also managed corporate communications for a manufacturer of high-performance visual display equipment, and was a senior account executive for a public relations agency. She currently serves as staff liaison to both the Government Relations Action Council and the Product Responsibility Action Council.

    Gene Geiger, MAS+

    CEO

    Gene Geiger, MAS+ is CEO of Geiger, a five generation family business based in Maine. A graduate of the University of Notre Dame, he has twice served on the PPAI Board of Directors, is currently chair of PPAI's Product Responsibility Action Group, and has served as chair of the ePromoStandards Alliance 2000. He has been recognized as Counselor magazine's Person of the year (1994) and is the recipient of PPAI Distinguished Service Award (2002).

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    1 Point

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  • Product Responsibility Summit 2016: How Do You Set Up a Compliance Program That Stands Up To Scrutiny?

    Contains 3 Component(s), 1.00 credit offered

    If you’ve been watching the news, you already know that not having a robust compliance program in place will cost you a lot of money. Learn about new standards ISO 10377:2013 and how they will have a significant impact on the entire supply chain, suppliers, distributors and consumers. This session is an elective for the Product Safety Aware program.

    Join Robert Pollack for this session on how to set up a compliance program. If you've been watching the news, you already know that not having a robust compliance program in place will cost you a lot of money. Learn about new standards ISO 10377:2013 and how they will have a significant impact on the entire supply chain, suppliers, distributors and consumers. This session will focus on practical lessons on how to build safety into products beginning at the design phase, and hopefully keep you out of regulatory hot water. This session is an elective for the Product Safety Aware program.

    Robert Pollock

    Director, Market Surveillance

    Robert Pollock is the Director of Market Surveillance at Underwriters Laboratories.

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    1 Point

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  • Product Responsibility Summit 2016: Update on Regulatory Issues - Emerging Issues that Will Cost Us Money and Time?

    Contains 3 Component(s), 1.00 credit offered

    Just when you thought you had a handle on all of your compliance obligations, we've got more on our hands. This session will cover changes to California Proposition 65, updates to green chemistry, reform of the Toxic Substances Control Act and much more. This session is an elective for the Product Safety Aware program.

    Join Dan Herling and Tom Lewandowski for this session on regulator issues. Just when you thought you had a handle on all of your compliance obligations, we've got more on our hands. This session will cover changes to California Proposition 65, updates to green chemistry, reform of the Toxic Substances Control Act and much more. This session is an elective for the Product Safety Aware program.

    Dan Herling

    Consumer Product Litigation Attorney

    Daniel Herling, member attorney at Mintz Levin, is focused on product liability issues relating to consumer products. Specific to consumer class action lawsuits, Herling has successfully defended clients in class actions alleging false or misleading labeling or advertising of foods, cosmetics, over-the-counter drugs, dietary supplements and homeopathic products. These claims have involved probiotics, “natural” ingredients, “clinically-proven” results, lack of efficacy, lack of substantiation and failure to disclose.

    He has served as defense counsel in more than 3,000 product liability cases and represented companies in both state (California) and federal courts. He routinely advises clients on regulatory matters as well as the selection of local counsel and lead trial attorneys. His commercial litigation practice has covered a wide spectrum of issues and included representation of several international companies based in Italy, Mexico, India, United Kingdom, Korea, Japan, Taiwan, Germany, Australia and Switzerland.

    Thomas A. Lewandowski, Ph.D., DABT, ERT, ATS

    Toxicologist and chemist

    Dr. Lewandowski is a toxicologist and chemist working in Gradient's Seattle, Washington office. He has over 25 years of experience in the areas of product safety evaluation, pharmacokinetics, metals toxicology, and developmental toxicology. He is currently leading Gradient's efforts in the emerging area of green chemistry. He is an affiliate faculty member at the University of Washington School of Public Health, where he lectures on toxicology and risk assessment. In 2012-2013, he served as chair of the Society of Toxicology's Education Committee, which works to increase science literacy and public knowledge of toxicology. He is an author of numerous book chapters and manuscripts relating to the practice of risk assessment, occupational health and consumer product toxicology. He is a board certified in toxicology in the US as well as Europe.

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    1 Point

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  • Product Responsibility Summit 2016: Remarks by CPSC Commissioner Joseph Mohorovic

    Contains 3 Component(s), 1.00 credit offered

    Remarks by CPSC Commissioner Joseph Mohorovic. This session is an elective for the Product Safety Aware program.

    Remarks by CPSC Commissioner Joseph Mohorovic. This session is an elective for the Product Safety Aware program.

    Joseph Mohorovic

    Commissioner of the U.S. Consumer Product Safety Commission

    Joseph P. Mohorovic has been sworn in as a Commissioner of the U.S. Consumer Product Safety Commission (CPSC). President Barack Obama nominated Mr. Mohorovic on October 13, 2013, and he was confirmed by the U.S. Senate on July 28, 2014, to a term that expires in October 2019.

    “I extend a warm welcome to Commissioner Mohorovic on his return to the CPSC,” said Chairman Kaye. “Mr. Mohorovic has extensive public policy, product manufacturing, and product testing experience. I commend Mr. Mohorovic's stated commitment to advancing the cause of consumer safety, in areas such as furniture and TV tip-overs, and I look forward to working with him.”

    Prior to joining the Commission, Mr. Mohorovic was Senior Vice President of Intertek, a global leader in product testing, where he was responsible for all aspects of performance, growth and strategic management in the North American region. Before joining Intertek, Mohorovic's public service included two terms as State Representative for New Mexico's 28th District before resigning elected office to serve in the CPSC administration of former Chairman Hal Stratton from 2002 through 2007.

    “It truly is an honor to be joining an agency with such a distinguished and proud history of protecting American consumers,” said Mr. Mohorovic. “Although the CPSC has accomplished much, there are many complex issues and challenges that lie ahead, not the least of which is an increasingly complex global supply chain. I have no doubt that with the leadership of Chairman Kaye, and working in concert with my other outstanding colleagues on the Commission as well as all agency stakeholders, we will be able to ensure that the CPSC continues to be one of the most responsive and cost-effective investments for American taxpayers in the Federal government.”

    Mr. Mohorovic graduated from the University of Texas at Austin and he holds an M.B.A from the University of New Mexico. He and his wife, Royelle, have three daughters.

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  • Product Responsibility Summit 2016: A Voice of Experience Give Tips For Small Business Compliance

    Contains 3 Component(s), 1.00 credit offered

    Neal Cohen, the former small business ombudsman for the CPSC, will wrap up the program by providing guidance on how to stay on the right side of compliance even if you don’t have a team of compliance professionals. This session qualifies as an "elective" under the Product Safety Aware Program.

    Neal Cohen, the former small business ombudsman for the CPSC, will wrap up the program by providing guidance on how to stay on the right side of compliance even if you don't have a team of compliance professionals. This session qualifies as an "elective" under the Product Safety Aware Program.

    Neal Cohen

    Attorney

    Neal S. Cohen practices law in the area of consumer product safety before the U.S. Consumer Product Safety Commission (CPSC).

    A former CPSC official, Neal brings a wealth of experience in representing companies before the CPSC. Not only does Neal have extensive knowledge of CPSC's safety requirements, he also understands how the CPSC and its staff really think when investigating a consumer product. With this knowledge and the relationships he has built in the product safety community, Neal works hard to represent the best interests of his clients in seeking a fair and favorable outcome.

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  • Product Responsibility Summit 2016: CPSC Commissioner Robert Adler

    Contains 3 Component(s), 1.00 credit offered

    Remarks from CPSC Commissioner Robert Adler. This session qualifies as an "elective" under the Product Safety Aware Program.

    Remarks from CPSC Commissioner Robert Adler. This session qualifies as an "elective" under the Product Safety Aware Program.

    Robert Adler

    Commissioner at the U. S. Consumer Product Safety Commission

    Robert S. Adler is a Commissioner at the U. S. Consumer Product Safety Commission (CPSC). He began serving as a Commissioner August 18, 2009. He was renominated by President Obama on May 14, 2014 and confirmed by the senate on December 2, 2014. His term runs through October 2021.

    Prior to Commissioner Adler's appointment, he served on the Obama Transition Team and co-authored a report on the CPSC for the Obama administration.

    Bob was previously a professor of Legal Studies at the University of North Carolina as the Luther Hodges Jr., Scholar in Ethics and Law at Chapel Hill's Kenan-Flagler Business School. At the University of North Carolina, he served as the Associate Dean of the MBA Program and as Associate Dean for the School's Bachelor of Science in Business Administration Program. Bob was a professor, he taught courses in business law, business ethics, business-government relations and negotiation. He won a university-wide teaching award, the Tanner Award, in 1996, and the undergraduate program's Distinguished Teaching Award in 1990. In 2004, he received the Gerald Barrett Faculty Award for outstanding teaching and service to the MBA Program.

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  • Product Responsibility Summit 2016: Social Compliance - What Do Our Customers Want

    Contains 3 Component(s), 1.00 credit offered

    What are today’s social compliance hot buttons? What’s garnering additional scrutiny in the auditing process? What is the end buyer demanding and are you prepared to deliver?

    Join Rachelle Jackson for this session on what are today's social compliance hot buttons. What's garnering additional scrutiny in the auditing process? What is the end buyer demanding and are you prepared to deliver?

    Rachelle Jackson

    Director of Sustainability & Innovation

    Rachelle Jackson has nearly two decades experience working on labor, human rights and traceability issues in global supply chains. In this time, she has worked in over 80 countries and conducted more than 1,500 compliance assessments across a range of industries, including manufacturing, agriculture, food processing and extractives. Ms. Jackson has worked with Fortune 500 companies and industry initiatives on such issues as CSR policy development, code of conduct implementation and monitoring protocols. Ms. Jackson has led field assessments with multi-national corporations and NGOs focusing on child labor and forced labor in agriculture in Latin America, Africa and Asia as well as projects examining migrant worker vulnerabilities in the Caribbean, Asia and Mid-East. She recently served on the USDA Consultative Group to Eliminate Child Labor and Forced Labor on Imported Agricultural Products. She is currently a member of the United Nations Global Compact Advisory Group on Supply Chain Sustainability and the Outdoor Industry Association's Down Traceability Task force. Rachelle has conducted over 30 corporate trainings, vendor seminars and supplier trainings in more than 10 countries covering issues such as human trafficking, social auditing and code compliance. She has been a featured speaker on social compliance and human rights at conferences in the US, Europe, Latin America and Asia. She has published numerous articles and contributed to book compilations on supply chain labor standards and social compliance. She has an MA in CSR, Social Auditing and Accountability from the Universitat de Barcelona.

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  • Product Responsibility Summit 2016: Recall Crisis! It Finally Happened! Now What?

    Contains 3 Component(s), 1.00 credit offered

    This highly interactive panel session simulates real world actions and reactions as a fictional national product safety recall unfolds. These scenarios address crisis management from regulatory, legal and public perception perspectives. This session is an elective for the Product Safety Aware program.

    Join this panel discussion with Cheryl Falvey, Carol Cave, Ryan Cudney, on real world actions and reactions as a fictional national product safety recall unfolds. These scenarios address crisis management from regulatory, legal and public perception perspectives.This session is an elective for the Product Safety Aware program.

    Cheryl Falvey

    Former General Counsel of the United States Consumer Product Safety Commission

    Cheryl Falvey was previously the General Counsel of the United States Consumer Product Safety Commission. The General Counsel is the Commission's chief legal officer and advisor. The office's major functions are representing the Commission in court and providing legal counsel to the Commission and its operating divisions. Ms. Falvey advises the Commission on all legal issues arising under the statutes it administers and has been particularly involved in the interpretation and implementation of the new Consumer Product Safety Improvement Act. Ms. Falvey also helps assure Commission compliance with such statues and regulations as the Administrative Procedure Act, the Government in Sunshine Act, the Freedom of Information Act, the Civil Service Reform Act, the Ethics in Government Act, and the Commission's own internal rules and directives. Prior to joining the Commission, Ms. Falvey was a partner in the law firm of Akin, Gump, Strauss, Hauer & Feld, LLP, where she was the head of the litigation practice group in Washington, D.C.

    Carol Cave

    Director, Import Surveillance and Investigation

    Carol Cave is the Director of the Office of Import Surveillance and Inspection for the U.S. Consumer Product Safety Commission. She is actively involved in developing the agency's Risk Assessment Methodology for Imported Products and serves as the agency representative on the Border Interagency Executive Committee. Mrs. Cave has an extensive career with the CPSC. Prior to becoming the Director, she had the vital role as the Director for the Field Investigations Division. She worked in the Office of Compliance on the Special Investigations Unit identifying hazards not previously reported to the CPSC and solving technically complex product investigations. She works with other Federal government agencies to identify unique approaches and solutions to flush out potentially defective consumer products. Mrs. Cave has spoken before many trade groups to explain new import enforcement authorities as required under the Consumer Product Safety Improvement Act (CPSIA) and has received numerous awards and honors. Mrs. Cave received the World Customs Organization Award for the Importer Self Assessment Product Safety Pilot Program.

    Ryan Cudney

    Senior VP of Corporate Reputation and Risk Management

    A Senior Vice President with Edelman's Corporate Reputation & Risk Management practice, Ryan Cudney serves as a strategic counselor to senior decision makers across an array of industries, including technology, financial services, health, education, industrial equipment, retail, energy and consumer packaged goods.

    Ryan has worked with companies around the globe to assess and create integrated global issues management and crisis preparedness capabilities. He has provided communications counsel to companies facing significant enterprise risks, including international product recalls, social media backlash, facility closures and unauthorized access of personally identifiable information. Additionally, Ryan has assisted clients with communications in the wake of enforcement actions brought by the Commodity Futures Trading Commission, Consumer Product Safety Commission, Serious Fraud Office and Equal Employment Opportunity Commission.

    Prior to joining Edelman, Ryan was a US political staffer; most recently, serving as the Executive Director of the Illinois Republican State Senate Campaign Committee (RSSCC). As Executive Director, Ryan worked on a range of issues at the intersection of political strategy, communications and public policy.

    Prior to joining the RSSCC, Ryan served as a Senior Consultant for a boutique Chicago-based public affairs firm, where he developed and implemented communications and grassroots engagement campaigns for political action committees, candidates and corporate clients. Ryan directed an issue advocacy campaign for an Illinois retail association and executed a successful communications plan for a global retailer that assisted its expansion into the Chicago marketplace.

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  • Product Responsibility Summit 2015: Who's The Regulator? What's The Rule?

    Contains 3 Component(s), 1.00 credit offered

    How can you ensure you have all your regulatory bases covered? This session will address each of those challenges and provide best practices to guide your compliance efforts moving forward. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join Cheryl Falvey for this session on what the rules are.  How can you ensure you have all your regulatory bases covered? Who oversees those regulations? How do you manage products that fall under multiple jurisdictions? This session will address each of those challenges and provide best practices to guide your compliance efforts moving forward.This session qualifies as an "elective" under the Product Safety Aware Program.

    Recommended Pre-Requisites:

    • CAS Required: Product Safety Basics
    • Prop 65 & State Regulations

    Cheryl Falvey

    Former General Counsel of the United States Consumer Product Safety Commission

    Cheryl Falvey was previously the General Counsel of the United States Consumer Product Safety Commission. The General Counsel is the Commission's chief legal officer and advisor. The office's major functions are representing the Commission in court and providing legal counsel to the Commission and its operating divisions. Ms. Falvey advises the Commission on all legal issues arising under the statutes it administers and has been particularly involved in the interpretation and implementation of the new Consumer Product Safety Improvement Act. Ms. Falvey also helps assure Commission compliance with such statues and regulations as the Administrative Procedure Act, the Government in Sunshine Act, the Freedom of Information Act, the Civil Service Reform Act, the Ethics in Government Act, and the Commission's own internal rules and directives. Prior to joining the Commission, Ms. Falvey was a partner in the law firm of Akin, Gump, Strauss, Hauer & Feld, LLP, where she was the head of the litigation practice group in Washington, D.C.

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  • Product Responsibility Summit 2015: What's A Reg? What's A Standard? And What's The Difference?

    Contains 3 Component(s), 1.00 credit offered

    There are hundreds of “voluntary” standards for almost every type of product you can imagine. This session will identify practical methods to understand and comply with voluntary standards. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join Cheryl Falvey, Carol Pollack-Nelson, Marc Schoem, Jeff Grove, Kenneth Boyce, Rick Brenner for this session on standards.There are hundreds of “voluntary” standards for almost every type of product you can imagine. Why do they exist? Who makes these standards? Are they really voluntary? Who needs to worry about them? Why? This session will identify practical methods to understand and comply with voluntary standards.This session qualifies as an "elective" under the Product Safety Aware Program.

    Recommended Pre-Requisites:

    • CAS Required: Product Safety Basics
    • Prop 65 & State Regulations

    Mark Schoem

    Deputy Director of the Office of Compliance and Field Operations at the U.S. Consumer Product Safety Commission

    Marc Schoem is Deputy Director of the Office of Compliance and Field Operations at the U.S. Consumer Product Safety Commission, and serves as CPSC's liaison to ICPHSO. At CPSC, Schoem directs investigations of potentially defective non-regulated and regulated consumer products as well as being responsible for the negotiation and implementation of product recalls. Schoem also assists with the development and planning of regional and specialized seminars for ICPHSO. He is responsible for developing the CPSC day agenda featuring key CPSC staff and issues relevant to ICPHSO members. Schoem is also a 2011 ICPHSO Ex-Officio Board Member.

    Rick Brenner, MAS+

    CEO

    Rick Brenner, MAS+ is CEO of top 40 supplier Prime Line (www.primeline.com). A 15 year veteran of the promotional products industry, Mr. Brenner has been long been an advocate for product safety and responsible sourcing. He is a founding board member of Quality Certification Alliance (QCA), chair of QCA's compliance committee and a member of QCA's governance committee. In January 2013 Brenner was appointed to the Board of Directors of ICPHSO.org, the preeminent global product safety organization. Brenner is also a board member and chair-elect for 2014 of the 11,000 member Promotional Products Association International (PPAI), a founding member of PPAI's Product Responsibility Action Group (PRAG) and co-chair of PPAI's annual Product Safety Summit. An avid author and speaker at industry events, Rick Brenner writes the My Two Cents blog at www.rickbrenner.com

    Cheryl Falvey

    Former General Counsel of the United States Consumer Product Safety Commission

    Cheryl Falvey was previously the General Counsel of the United States Consumer Product Safety Commission. The General Counsel is the Commission's chief legal officer and advisor. The office's major functions are representing the Commission in court and providing legal counsel to the Commission and its operating divisions. Ms. Falvey advises the Commission on all legal issues arising under the statutes it administers and has been particularly involved in the interpretation and implementation of the new Consumer Product Safety Improvement Act. Ms. Falvey also helps assure Commission compliance with such statues and regulations as the Administrative Procedure Act, the Government in Sunshine Act, the Freedom of Information Act, the Civil Service Reform Act, the Ethics in Government Act, and the Commission's own internal rules and directives. Prior to joining the Commission, Ms. Falvey was a partner in the law firm of Akin, Gump, Strauss, Hauer & Feld, LLP, where she was the head of the litigation practice group in Washington, D.C.

    Dr. Carol Pollack-Nelson

    Owner

    Carol Pollack-Nelson, PhD, is a human factors psychologist specializing in consumer product safety. She works as a consultant and researcher, providing guidance to manufacturers, retailers, attorneys, test labs, consumer groups, and governments on product safety issues including anticipation of product design hazards, reasonable use scenarios, supervision practices and injuries, warning label design and effectiveness, and instructional design. She lectures around the world about how to anticipate product hazards.

    Prior to working as an independent consultant, Pollack-Nelson served as a Senior Engineering Psychologist in the Division of Human Factors at the U.S. Consumer Product Safety Commission (CPSC), where she headed the Division's Product Safety Assessments program. In this capacity, she served as an expert to compliance staff and the General Counsel's office on human factors matters. In addition, she served as the technical advisor on agency priority projects including: choking on children's toys, methylene chloride, and infant/toddler bucket drowning. After leaving the agency in 1993, Pollack-Nelson established a research and consulting practice. Her research on topics such as the supervision of young children, consumer behavior in response to age grading on fast-food toy premiums, hazards associated with common nursery products, the burn hazard posed by gas fireplaces, and the limitations of voluntary standards, has been published in peer-review journals and presented at professional conferences. She has conducted training programs with manufacturing clients and trade associations on subjects such as: how to reduce product risk to consumers; how to make age determinations for children's toys and product determinations for general use and children's articles; using anthropometry data in product design assessments; how to use CPSC injury data: and how to design warnings and instructions.

    Dr. Pollack-Nelson works closely with the industry evaluating the safety of product designs and the language, design and placement of warnings and instructions. She also serves as an expert witness in litigation. In addition, she offers her services pro-bono to consumer product startups on safety matters. She is involved in numerous voluntary standards activities including serving as a Vice-Chair of ASTM's F15.90 Executive Committee and as Subcommittee Co-chair of the voluntary standard for Laundry Packets. Pollack-Nelson is a past president of the International Consumer Product Health and Safety Organization (ICPHSO). In addition to continuing her involvement with ICPHSO, she also sits on other advisory committees including UL's Consumer Advisory Council.

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  • Product Responsibility Summit 2015: Recalls - From The Perspective Of The CPSC

    Contains 3 Component(s), 1.00 credit offered

    This session will take a deep dive into exactly what is involved and expected to conduct a successful recall in the promotional products industry bringing real world experiences to the discussion. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join Teresa Fang, Gene Geiger MAS+, Kenneth Ross, Marc Schoem for this session on recalls. This session will take a deep dive into exactly what is involved and expected to conduct a successful recall in the promotional products industry bringing real world experiences to the discussion. This session qualifies as an "elective" under the Product Safety Aware Program.

    Kenneth Ross

    Attorney

    Kenneth Ross practices in the areas of product safety, product liability prevention, and regulatory compliance. In his safety and prevention practice, he advises U.S. and foreign manufacturers, product sellers and the insurance industry on ways to identify, evaluate, minimize and avoid the risk of liability, especially product liability, contractual liability and regulatory liability. He has counseled on recalls and worked with the CPSC for over 30 years. He is a former partner at, and now Of Counsel to, Bowman and Brooke LLP in its Minneapolis office. Prior to entering private practice, Ross was an in-house lawyer at Westinghouse Electric and Emerson Electric, where he counseled on safety and prevention issues and managed litigation. He serves on the ICPHSO Board.

    Mark Schoem

    Deputy Director of the Office of Compliance and Field Operations at the U.S. Consumer Product Safety Commission

    Marc Schoem is Deputy Director of the Office of Compliance and Field Operations at the U.S. Consumer Product Safety Commission, and serves as CPSC's liaison to ICPHSO. At CPSC, Schoem directs investigations of potentially defective non-regulated and regulated consumer products as well as being responsible for the negotiation and implementation of product recalls. Schoem also assists with the development and planning of regional and specialized seminars for ICPHSO. He is responsible for developing the CPSC day agenda featuring key CPSC staff and issues relevant to ICPHSO members. Schoem is also a 2011 ICPHSO Ex-Officio Board Member.

    Gene Geiger, MAS+

    CEO

    Gene Geiger, MAS+ is CEO of Geiger, a five generation family business based in Maine. A graduate of the University of Notre Dame, he has twice served on the PPAI Board of Directors, is currently chair of PPAI's Product Responsibility Action Group, and has served as chair of the ePromoStandards Alliance 2000. He has been recognized as Counselor magazine's Person of the year (1994) and is the recipient of PPAI Distinguished Service Award (2002).

    Teresa Fang

    Director of Supply Chain Management

    Teresa Fang is a 13-year industry veteran and the Director of Supply Chain Management at Jetline, a Top 50 supplier in the promotional products industry. As Director of Supply Chain Management, she oversees the Safety and Compliance Programs at Jetline and is the team leader for Jetline's QCA program for which they've been an accredited member since 2011. Her knowledge of safety and compliance combined with her expertise of purchasing various categories of promotional products at home and abroad makes her an integral part of product development at Jetline.

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  • Product Responsibility Summit 2015: Best Practice Sharing For Mitigating Risks and Managing Communication

    Contains 3 Component(s), 1.00 credit offered

    This interactive session will identify solutions to some of the most daunting product responsibility issues that face this industry. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join  Scott Pearson for this session on best practices for mitigating risks and managing communication. This interactive session will identify solutions to some of the most daunting product responsibility issues that face this industry. This session qualifies as an "elective" under the Product Safety Aware Program.

    Recommended Pre-Requisites:

    • CAS Required: Product Safety Basics
    • Prop 65 & State Regulations

    Scott Pearson

    Vice president of merchandising at Sweda

    Scott Pearson is the vice president of merchandising at Sweda, where he first served in 1997 as the regional sales

    director/inside sales manager. He has played a key role in the majority of Sweda's growth from $20 million to $80 million in sales over the past 18 years. Pearson has been responsible for the development and sales growth of a number of strategic and top performing accounts, as well as for developing and designing a number of patented and top-selling products. He was instrumental in championing Sweda's compliance initiatives and participates as an active founding board member for QCA.

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  • Product Responsibility Summit 2015: Social Responsibility

    Contains 3 Component(s), 1.00 credit offered

    A veteran of social responsibility audits and inspections, Bradbury will bring his experience to bear in this session sharing lessons learned (both the easy and the hard way) and best practices for developing and implementing robust social responsibility programs. This session is an elective for the Product Safety Aware program.

    A veteran of social responsibility audits and inspections,Bill Bradbury will bring his experience to bear in this session sharing lessons learned (both the easy and the hard way) and best practices for developing and implementing robust social responsibility programs.This session is an elective for the Product Safety Aware program.

    Recommended Pre-Requisite: Principles of Fair Labor and Responsibility Sourcing

    Bill Bradbury

    Director global supply chain compliance

    Bill Bradbury serves as director global supply chain compliance for Cincinnati, Ohio-based Cintas Corporation (Nasdaq: CTAS). Bradbury directs the program that oversees supplier compliance to FCPA regulations, conflict minerals, first aid and safety regulatory requirements, and the Cintas Code of Conduct. This supports Cintas' business divisions and reports on the adherence to the Code of Conduct to Cintas' senior management.

    Prior to his current position, Bradbury spent 27 years in various engineering and management positions within the manufacturing, distribution and sourcing divisions of Cintas. Before joining Cintas, he spent 13 years at Catalina Corporation in engineering and plant management capacities.

    Bradbury graduated from Ball State University and currently serves on the WRAP Industry Advisory Board, the Social Responsibility Committee of the American Apparel and Footwear Association and is active in the Social Responsibility, Environmental and Product Safety Committees within the association, and participates in the Better Work Haiti Buyers Forum.

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  • Product Responsibility Summit 2015: What Do You Need To Do To Protect Yourself And Your Business?

    Contains 3 Component(s), 1.00 credit offered

    What practical steps should you take that could help protect your business if things don’t go quite as planned? Do you have the all the proper documentation in place to provide you with some degree of protection? This session will take a fact based, practical and actionable approach to getting your business set for long term success. This session is an elective for the Product Safety Aware program.

    Join John Denton, Daniel Herling for this session on how to protect yourself and your business. What practical steps should you take that could help protect your business if things don't go quite as planned? Do you have the all the proper documentation in place to provide you with some degree of protection? This session will take a fact based, practical and actionable approach to getting your business set for long term success. This session is an elective for the Product Safety Aware program.

    Recommended Pre-Requisites:

    • CAS Required: Product Safety Basics
    • Prop 65 & State Regulations

    John Denton

    Senior vice president and managing director

    John H. Denton is a senior vice president and managing director with Marsh Risk Consulting. Prior to joining Marsh, he was in the private practice of law as an associate and a partner for 15 years where he specialized in the defense of and coverage for mass torts and complex liabilities. Denton has devoted his career to complex tort and commercial litigation, the provision of advice on claims handling practices, and the management and litigation of large and complex multi-party cases. He has advised clients and litigated numerous disputes in the fields of product liability, environmental law, construction, general liability, media, professional liability and employment law, among others.

    He is a team leader for Marsh's national complex liability practice, which assists clients in analyzing and maximizing their current and historical coverage, and otherwise minimizing exposures with respect to various potential complex liabilities including class actions, copyright infringement, product liability, pharmaceuticals/medical devices, global warming, construction defects, chemical exposures, environmental contamination and advertising injury.

    Dan Herling

    Consumer Product Litigation Attorney

    Daniel Herling, member attorney at Mintz Levin, is focused on product liability issues relating to consumer products. Specific to consumer class action lawsuits, Herling has successfully defended clients in class actions alleging false or misleading labeling or advertising of foods, cosmetics, over-the-counter drugs, dietary supplements and homeopathic products. These claims have involved probiotics, “natural” ingredients, “clinically-proven” results, lack of efficacy, lack of substantiation and failure to disclose.

    He has served as defense counsel in more than 3,000 product liability cases and represented companies in both state (California) and federal courts. He routinely advises clients on regulatory matters as well as the selection of local counsel and lead trial attorneys. His commercial litigation practice has covered a wide spectrum of issues and included representation of several international companies based in Italy, Mexico, India, United Kingdom, Korea, Japan, Taiwan, Germany, Australia and Switzerland.

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  • Product Responsibility Summit 2015: Best Practices By Product Category

    Contains 3 Component(s), 1.00 credit offered

    This session will walk you through tips and best practices to differentiate your company from the competition by understanding many of your category based product safety compliance obligations in a clear and compelling manner. This session is an elective for the Product Safety Aware program.

    Join Andrew Farhat for this session on tips and best practices to differentiate your company from the competition by understanding many of your category based product safety compliance obligations in a clear and compelling manner. This session is an elective for the Product Safety Aware program.

    Andrew Farhat

    Global Toy Leader

    Actively involved in the quality assurance industry for over 10 years, Andrew has experience in a broad range of consumer products including toys, textiles and apparel, and general merchandise on both the laboratory and manufacturing/retail sides of the industry. As the Global Toy Leader, Andrew oversees and directs UL's global toy business. By defining and executing the global toy strategy in all areas including technical, operations and relationship development, he is responsible for influencing and coordinating activities related to operations, marketing, commercial, pricing, and overall strategy. In his previous role, Andrew served as a Regulatory Affairs Manager where he worked with clients to implement value-added solutions to meet the requirements of evolving global legislations.

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  • Product Safety Summit 2014: Building A Scalable Compliance Program

    Contains 3 Component(s), 1.50 credits offered

    How to building a scale-able compliance program. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join Cheryl Falvey for this session on how to build a scale-able compliance program. This session qualifies as an "elective" under the Product Safety Aware Program.

    Recommended Pre-Requisites:

    • CAS Required: Product Safety Basics
    • Prop 65 & State Regulations

    Cheryl Falvey

    Former General Counsel of the United States Consumer Product Safety Commission

    Cheryl Falvey was previously the General Counsel of the United States Consumer Product Safety Commission. The General Counsel is the Commission's chief legal officer and advisor. The office's major functions are representing the Commission in court and providing legal counsel to the Commission and its operating divisions. Ms. Falvey advises the Commission on all legal issues arising under the statutes it administers and has been particularly involved in the interpretation and implementation of the new Consumer Product Safety Improvement Act. Ms. Falvey also helps assure Commission compliance with such statues and regulations as the Administrative Procedure Act, the Government in Sunshine Act, the Freedom of Information Act, the Civil Service Reform Act, the Ethics in Government Act, and the Commission's own internal rules and directives. Prior to joining the Commission, Ms. Falvey was a partner in the law firm of Akin, Gump, Strauss, Hauer & Feld, LLP, where she was the head of the litigation practice group in Washington, D.C.

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  • Product Safety Summit 2014: What You Say, Can and Will Be Covered in Truth In Advertising

    Contains 3 Component(s), 1.00 credit offered

    Marketing claims shape a company’s identity and can set it apart from the competition. But if a claim is not truthful, you could be in trouble. Learn how you and your clients can stay on the right side of truth-in-advertising regulations. In this session you will receive a seven point checklist to help companies ensure their marketing claims stand up to the principles enforced by the FTC. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join Lesley Fair for this session on what can and will be covered in advertising. Marketing claims shape a company's identity and can set it apart from the competition. But if a claim is not truthful, you could be in trouble. Learn how you and your clients can stay on the right side of truth-in-advertising regulations. In this session you will receive a seven point checklist to help companies ensure their marketing claims stand up to the principles enforced by the FTC. This session qualifies as an "elective" under the Product Safety Aware Program.

    Lesley Fair

    Senior Attorney with the Federal Trade Commission's Bureau of Consumer Protection

    Lesley Fair is a Senior Attorney with the Federal Trade Commission's Bureau of Consumer Protection, where she has represented the FTC in numerous investigations of false advertising and fraud. She now specializes in industry education and blogs at the FTC's Business Center.

    Lesley graduated from the University of Notre Dame and received a J.D. from the University of Texas School of Law. She clerked for United States District Judge Fred Shannon of the Western District of Texas and served as staff counsel to the United States Court of Appeals for the Fifth Circuit in New Orleans. Before coming to the FTC, she practiced criminal law and appeared before the Supreme Court of the United States inMurray v. Carrier.

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  • Product Safety Summit 2014: Human Factors: How Much Do They Contribute To Conducting A Successful Product Recall?

    Contains 3 Component(s), 2.00 credits offered

    Katherine Cahill was such a hit at last year’s Product Safety Summit, she’s back for Recall Round Two. Unfortunately it is not so much if, but when you’ll be faced with a recall and Cahill will make sure you’re ready. This session qualifies as an "elective" under the Product Safety Aware Program.

    Katherine Cahill was such a hit at last year's Product Safety Summit, she's back for Recall Round Two. Unfortunately it is not so much if, but when you'll be faced with a recall and Cahill will make sure you're ready. She'll help you know what to look for and how to determine when a recall is necessary, how to prepare recall documentation and alert stakeholders, and how to implement recovery procedures that meet government regulations. This session qualifies as an "elective" under the Product Safety Aware Program.

    Recommended Pre-Requisite: How To Handle A Recall

    Katherine Cahill

    Founder

    Cahill Consultants' founder, Katherine Cahill, has been providing product safety and regulatory compliance expertise to executives of companies for over twenty-five years. With specialty expertise in regulatory compliance issues domestically and globally, she has the reputation for taking extraordinarily difficult projects with many complexities and strategizing successful solutions that will assist with compliance and good corporate governance throughout an organization.

    Ms. Cahill has been recognized as a product liability and product safety expert by the Consumer Product Safety Commission (CPSC), Food & Drug Administration (FDA), Department of Justice, U.S. Government Accountability Office, United States Congress and the United States Senate. Additionally, she has been recognized as a thought leader on the Consumer Product Safety Improvement Act, (CPSIA), Chinese Drywall and the FDA Food Safety Modernization Act (FSMA) by the Government Accountability Office. Ms. Cahill has also built solid relationships within the insurance industry which can assist her clients in managing their risks.

    Her most notable accomplishments include assisting an automotive supplier, and four major car companies, in one of the largest known recalls in the industry. The recall originally included every automobile that was made and sold nationally and abroad with ABS brakes. Ms. Cahill's ability to implement a successful investigation, as well as coordinate a strategic recall plan, saved the supplier its reputation as well as millions of dollars.

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    2 Points

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  • Product Safety Summit 2013 Lunch Keynote: FDA Guidance and Regulations

    Contains 3 Component(s), 1.50 credits offered

    A review of FDA requirements, regulations and challenges. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join Jason Fuson for this session in which he will review FDA requirements, regulations and challenges. This webinar focuses on what is necessary for compliance, what will get your company in trouble, and understanding the intended use. This session qualifies as an "elective" under the Product Safety Aware Program.

    Recommended Pre-Requisites:

    • CAS Required: Product Safety Basics
    • Prop 65 & State Regulations

    Jason Fuson

    Advertising & Product Risk Management, Health Care, and White Collar and Regulatory Enforcement

    John Fuson is a member of Crowell & Moring's Advertising & Product Risk Management, Health Care, and White Collar and Regulatory Enforcement groups, specializing in U.S. Food and Drug Administration (FDA) enforcement and counseling matters. Before joining Crowell & Moring, John served as associate chief counsel at FDA, with broad law enforcement responsibilities, from 2007-2012. At FDA, John handled all types of major enforcement actions brought by the agency, including seizure actions, injunction actions, actions for civil money penalties, and contempt actions. His cases have involved drugs, devices, food, and veterinary drugs. John is a frequent speaker on FDA enforcement practices and has written extensively on food policy. He received his undergraduate degree from Grinnell College, and his law degree from the University of Pennsylvania.

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    1.5 Point

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  • Product Safety Summit 2013: When A Recall Happens

    Contains 3 Component(s), 1.50 credits offered Recorded On: 08/14/2013

    A recall is one of the most dreaded terms in the industry. Every professional should be prepared to respond quickly and effectively when a recall is required. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join Katherine Cahill for this session on what happens when there is a recall. A recall is one of the most dreaded terms in the industry. Every professional should be prepared to respond quickly and effectively when a recall is required. This webinar focuses on how to implement a recall including preparation, infrastructure, and deployment.This session qualifies as an "elective" under the Product Safety Aware Program.

    Recommended Pre-Requisites:

    • CAS Required: Product Safety Basics
    • Prop 65 & State Regulations

    Katherine Cahill

    Founder

    Cahill Consultants' founder, Katherine Cahill, has been providing product safety and regulatory compliance expertise to executives of companies for over twenty-five years. With specialty expertise in regulatory compliance issues domestically and globally, she has the reputation for taking extraordinarily difficult projects with many complexities and strategizing successful solutions that will assist with compliance and good corporate governance throughout an organization.

    Ms. Cahill has been recognized as a product liability and product safety expert by the Consumer Product Safety Commission (CPSC), Food & Drug Administration (FDA), Department of Justice, U.S. Government Accountability Office, United States Congress and the United States Senate. Additionally, she has been recognized as a thought leader on the Consumer Product Safety Improvement Act, (CPSIA), Chinese Drywall and the FDA Food Safety Modernization Act (FSMA) by the Government Accountability Office. Ms. Cahill has also built solid relationships within the insurance industry which can assist her clients in managing their risks.

    Her most notable accomplishments include assisting an automotive supplier, and four major car companies, in one of the largest known recalls in the industry. The recall originally included every automobile that was made and sold nationally and abroad with ABS brakes. Ms. Cahill's ability to implement a successful investigation, as well as coordinate a strategic recall plan, saved the supplier its reputation as well as millions of dollars.

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    1.5 Points

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  • Product Safety Summit 2013: End-Buyer Panel Discussion

    Contains 3 Component(s), 1.50 credits offered

    Hear from the world's leading brands on what they look for in a promotional products partner and how the industry can position itself to win over larger clients. This session qualifies as an "elective" under the Product Safety Aware Program.

    Join this panel discussion with Kellye Haskin, Shahab Khosravan, and Tod Cole. Hear from the world's leading brands on what they look for in a promotional products partner and how the industry can position itself to win over larger clients. This webinar will focus on the importance of product safety to big brands, how to choose vendors and products, and what to do when something goes wrong. This session qualifies as an "elective" under the Product Safety Aware Program.

    Recommended Pre-Requisites:

    • CAS Required: Product Safety Basics
    • Prop 65 & State Regulations

    Kellye Haskin

    Global Licensing Category Manager

    Kellye Haskin is the Global Licensing Category Manager for apparel, footwear, and promotional products. In this role, she is responsible for developing marketing plans, overseeing the product development process and devising sustainable growth strategies for John Deere licensed products worldwide.

    Prior to joining Deere & Co. 7 years ago, Kellye spent 16 years in retail serving as a senior category manager for Wal-Mart Stores, Inc., and Dillard Department Stores.

    Kellye earned a B.S. in Marketing from Louisiana State University.

    Shahab Khosravan

    Director of Compliance

    Shahab Khosravan is the Director of Compliance for Coca-Cola Worldwide Licensing & Retail Operations. In this role, Shahab is responsible for licensing and promotional product approvals which consist of trademark compliance, product safety and factory social audit requirements. Shahab has 24 years of related experience in product integrity, design and manufacturing. Before joining The Coca-Cola Company, Shahab worked in various related fields.

    Since 2004, Shahab has been on the Board of Directors for SPLiCE (Society of Product Licensor Committed to Excellence) and elected as the SPLiCE Chairman of the Board in 2007. Shahab has a BS in Aerospace Engineering from the University of Texas. Shahab is an avid dog lover and his favorite breed is the German shepherd dog.

    Tod Cole

    Vice President, Corporate Product Integrity

    Tod Cole was named Vice President, Corporate Product Integrity, in August, 2003 for The Walt Disney Company. He previously served as Director, Technical Services for The Disney Store.

    Tod leads the team that provides technical expertise for corporate legal issues involving products, materials and regulation requirements at worldwide, federal and state levels. Tod is responsible for worldwide product safety in all divisions of The Walt Disney Company, including The Disney Store, Theme Parks, Licensed Products and Affiliate Companies.

    His accomplishments include successful development of an efficient worldwide testing/inspection program on both hardlines and softlines utilizing internal/ external resources and labs throughout the world. He has 30 years of Operations/Quality Management, Design and Marketing experience with the Toy, Juvenile and Apparel industries. Under Tod's management the Product Integrity team has branched out to become a worldwide service group to ensure the safety of the products carrying the Disney brand.

    Prior to joining The Walt Disney Company in 1997, Tod was the Manager of Product Engineering at Gerry Baby Products, where he was responsible for new product, design and development. Tod also has held several management positions at companies such as Mattel Toys, Hasbro Toys/Parker Brothers, IZOD, and General Mills.

    Tod holds a Bachelor of Science degree in Industrial Engineering Technology from Southern Polytechnic State University, an Associate Degree in Apparel Manufacturing Technology and is an A.S.Q.C. Certified Quality Engineer (CQE).

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    1.5 Points

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