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Business Management

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Content related to hiring staff, ethics, office policies/procedures, finance and total quality management.

101 Results

  • Tips for Hiring and Retaining Top Talent In a Tight Labor Market

    Contains 3 Component(s), Includes Credits Includes a Live Event on 10/02/2019 at 1:00 PM (CDT)

    Where can you find top talent these days? What are the best screening and interviewing techniques? How can you avoid dreaded and costly mis-hires? What’s the best way to ensure that your new hire will be successful in his or her job? This presentation by Claudia St. John offers best-in-class recruiting strategies and people management practices to help companies be more successful in talent acquisition and retention. Outcomes – Session Attendees will: • Learn tips and tricks that recruiters use in finding and screening job candidates • Discover ways to improve their own interviewing skills • Gain insight and understanding to help improve employee engagement and retention, particularly during the critical first 45 days of employment

    Where can you find top talent these days? What are the best screening and interviewing techniques? How can you avoid dreaded and costly mis-hires? What’s the best way to ensure that your new hire will be successful in his or her job? This presentation by Claudia St. John offers best-in-class recruiting strategies and people management practices to help companies be more successful in talent acquisition and retention.

    Outcomes – Session Attendees will:
    • Learn tips and tricks that recruiters use in finding and screening job candidates
    • Discover ways to improve their own interviewing skills
    • Gain insight and understanding to help improve employee engagement and retention, particularly during the critical first 45 days of employment

    Claudia St John, SHRM-SCP,SPHR

    President of Affinity HR Group, LLC

    Claudia St. John, SHRM-SCP, SPHR, is the founder and president of Affinity HR Group, Inc., a national human resources and management consulting firm specializing in hiring and recruiting, HR compliance and employee engagement. Affinity HR Group is PPAI’s endorsed HR partner and resource.  As a consultant and frequent speaker, St. John has given hundreds of presentations and workshops on such topics as how to recruit like a pro, common management mistakes, employee engagement and multi-generational workplace challenges. She is the author of the Amazon bestselling book Transforming Teams – tips for improving collaboration and building trust.  Her weekly HR Minute emails and monthly articles are followed by thousands of business leaders nationwide. 

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    1 Credit

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Business Transition and Succession Planning

    Contains 3 Component(s), Includes Credits Includes a Live Event on 09/25/2019 at 1:00 PM (CDT)

    This webinar is designed to help business owners achieve more successful transitions, such as changes in ownership and management. According to the Small Business Administration, over the next five years, more than 40 percent of privately-owned companies will transition, with poor planning as the main reason for doing so. Succession planning is an unfamiliar challenge for most business owners, especially when family is involved. Having a plan in place can be extraordinarily valuable in relieving the uncertainties caused by not knowing how to proceed, or the impact succession can have on employees, family relationships and even your own financial security. Webinar participants will learn valuable information to help business owners identify actions to begin minimizing their risks, increasing value and improving the outcome of their transition. You will learn what transition readiness is, why it matters and how to improve your personal and business outcomes.

    This webinar is designed to help business owners achieve more successful transitions, such as changes in ownership and management. According to the Small Business Administration, over the next five years, more than 40 percent of privately-owned companies will transition, with poor planning as the main reason for doing so.
    Succession planning is an unfamiliar challenge for most business owners, especially when family is involved. Having a plan in place can be extraordinarily valuable in relieving the uncertainties caused by not knowing how to proceed, or the impact succession can have on employees, family relationships and even your own financial security. Webinar participants will learn valuable information to help business owners identify actions to begin minimizing their risks, increasing value and improving the outcome of their transition. You will learn what transition readiness is, why it matters and how to improve your personal and business outcomes.

    Participants will be guided through several questions:

    •    What are your possible exit strategies and how will you get there?

    •    Why is succession planning a process, not an event?

    •    What are the major factors and long-term objectives that you, as a business owner, need to consider when transitioning your business?

    •    How do I ensure a business transition will provide you with an income stream during retirement?

    •    What is your business’s worth and why is an independent, objective valuation of your business important?

    •    Congratulations! You have successfully transitioned your business. What do you do now?

    Greg Lewis

    Family Business Consultant

    Greg Lewis is a family business consultant at The Tennessee Center for Family Business in Nashville, Tennessee. Lewis’s passion is helping one family at a time deal with the unique challenges of working together in a family business and planning for a successful transition. Lewis has over 25 years of experience working in his own family businesses. His personal experience in building and leading family businesses makes him a valuable resource to family business executives who want to become more effective leaders as they deal with the unique mix of family and non-family team members, values, culture and processes in which their family business operates.

    Drawing on his background as an entrepreneur and leadership trainer, Lewis has provided family business executives the opportunity to share their unique challenges in a secure and objective environment, helping them to lead well and maximize their potential. He has helped families create a climate where members of the family can do what they enjoy most and contribute to the success of their company. His clients work in a variety of industries including manufacturing, transportation, supply chain, nonprofit, retail, health care and farming.

    Lewis received his bachelor’s degree from the University of Tennessee Knoxville and holds leadership certifications from the Keller Graduate School of Management at Northwestern University and the Center for Association Leadership in Washington, D.C. He is a certified trainer with the Ken Blanchard Companies in Situational Leadership II, the most-taught leadership model in the world.

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    1 Credit

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Expo East 2019: Attrition Control And Forecasting

    Contains 3 Component(s), Includes Credits

    Did you know that in technical sales, 25 to 40 percent of the revenue you enjoyed last year will not be repeated this year? Regardless of the underlying reason, sales attrition happens. But unless you become aware of, accurately measure and account for and manage sales attrition, you will never achieve forecasting excellence. Join Vince DiCecco of Your Personal Business Trainer, Inc. as he introduces and discusses why attrition awareness and control is vital to the growth of your business.

    Did you know that in technical sales, 25 to 40 percent of the revenue  you enjoyed last year will not be repeated this year? Regardless of the underlying reason, sales attrition happens. But unless you become aware of, accurately measure and account for and manage sales attrition, you will never achieve forecasting excellence. Join Vince DiCecco of Your Personal Business Trainer, Inc. as he introduces and discusses why attrition awareness and control is vital to the growth of your business.

    Vince DiCecco

    Business Coach, Founder, and Owner

    Vince DiCecco is a dynamic and sought-after business coach and seminar leader with a unique yet practical perspective on the art and science of selling, strategic planning, business development, and leadership and management subjects. As the founder and owner of the metro Atlanta-based consultancy, Your Personal Business Trainer, Inc., Vince sparks the kind of passion within his client business owners and sales professionals that creates customer delight and loyalty, sharpens their competitive edge and delivers double-digit gains in profitability to an organization’s bottom line.

    As an award-winning professional with over 36 years of roll-up-your-sleeves experience in training, sales and marketing, Vince has made significant contributions to the success of two Fortune 200 companies, the United States Coast Guard and numerous small- to mid-sized businesses. He has been a presenting speaker at many industry expos—including SGIA—and is a monthly columnist and featured author for several trade publications—including Awards & Engraving magazine.

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    1 Credit

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Expo East 2019: Hire Right With Behavior-Based Interviewing

    Contains 3 Component(s), Includes Credits Recorded On: 06/03/2019

    Have you ever hired someone only to discover, a few months later, that they’re not the right person for the job? Imagine the impact that poor employee selection has on customers and coworkers, as well as the potential legal implications, rehiring costs and damage to the company’s reputation. The challenge of interviewing is we often only scratch the surface of a candidate’s potential, relying on resumes, appearance, LinkedIn endorsements and references. The good news is there’s a way to dig deeper using a behavioral interview technique that allows the candidate to lead the conversation. Join Julie Kwan for this session to learn how behavior-based interviewing can uncover the right employee for your company.

    Have you ever hired someone only to discover, a few months later, that they’re not the right person for the job? Imagine the impact that poor employee selection has on customers and coworkers, as well as the potential legal implications, rehiring costs and damage to the company’s reputation. The challenge of interviewing is we often only scratch the surface of a candidate’s potential, relying on resumes, appearance, LinkedIn endorsements and references. The good news is there’s a way to dig deeper using a behavioral interview technique that allows the candidate to lead the conversation. Join Julie Kwan for this session to learn how behavior-based interviewing can uncover the right employee for your company.

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    1 Credit

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Best of Expo 2019: Networking And Prospecting On LinkedIn For Business

    Contains 4 Component(s), Includes Credits Recorded On: 02/15/2019

    With over 100 million business users in the U.S., LinkedIn is one of the best sources for leads. Of course, with over 100 million leads, finding the right people to meet with is like finding a needle in a haystack. In this session Bill McCormick will show attendees how to use the free search function on LinkedIn to find specific people; how to use the “Jobs” section to get into new companies; how to use the search function of Sales Navigator; and how to use LinkedIn in networking situations.

    With over 100 million business users in the U.S., LinkedIn is one of the best sources for leads. Of course, with over 100 million leads, finding the right people to meet with is like finding a needle in a haystack. In this session Bill McCormick will show attendees how to use the free search function on LinkedIn to find specific people; how to use the “Jobs” section to get into new companies; how to use the search function of Sales Navigator; and how to use LinkedIn in networking situations. 

    Bill McCormick

    Co-Owner

    Bill McCormick is co-owner of Team Creative Connections (PPAI 624673), and started in promotional products sales when he and his wife started their company in 2013.  Bill quickly found the value of LinkedIn, first as a lead generator, and then to increase sales.  Since then, they can attribute over $350K in sales to utilizing LinkedIn as part of their sales cycle.  
    Bill is passionate about the power of LinkedIn and combing that with the power of promotional products to help distributors find leads and generate sales.
    Bill recently joined the team of Social Sales Link, helping both individuals and sales teams leverage the power of social selling to attract, teach and engage targeted buyers.
    Bill lives with his wife Sue in Catskill, NY.

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    1 Credit

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Technology And The Future Of Our Industry

    Contains 4 Component(s), Includes Credits Recorded On: 02/13/2019

    Virtual Reality. Augmented Reality. Unregulated Cryptocurrencies. Technology is evolving rapidly and there is no shortage of hype about the “Next Great Thing.” Join David Shultz as he shares the technology trends he believes will have the greatest impact on our industry in the near future.

    Virtual Reality. Augmented Reality. Unregulated Cryptocurrencies. Technology is evolving rapidly and there is no shortage of hype about the “Next Great Thing.”  Join David Shultz as he shares the technology trends he believes will have the greatest impact on our industry in the near future.

    David Shultz

    Vice President of Supplier Partnerships

    David Shultz is the vice president of supplier partnerships for commonsku. David has more than 17 years of experience in the promotional products industry and is the former vice president of operations at Distributor Central. A recent PPAI Fellow inductee and recipient of PPAI's Industry Collaborator award, he is the incoming president of the Promotional Products Association Midwest (PPAM) and serves as a member of the Regional Association Council (RAC). In his new role, David will work with suppliers to help them connect with distributors more effectively, as well as help them integrate with Promo Standards to achieve better operational efficiency.

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    1.0 CREDIT

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • The Skill Set Of The Future

    Contains 3 Component(s), Includes Credits

    The business world grows more competitive every day. To stay in demand in this tough environment, you need to perform at a level higher than ever before. You must achieve better results (and do so quickly), instantly recover from missteps and garner the confidence to thrive in times of uncertainty. To do this, you need a modern-day skill set that gives you an edge over competitors and helps you efficiently reach your goals. In addition to perfecting the hard skills you need for your industry, you must also focus on developing trust and engagement—two components lacking in many business interactions today. Join Paul Krasnow to learn the seven best practices that are necessary for success.

    The business world grows more competitive every day. To stay in demand in this tough environment, you need to perform at a level higher than ever before. You must achieve better results (and do so quickly), instantly recover from missteps and garner the confidence to thrive in times of uncertainty. To do this, you need a modern-day skill set that gives you an edge over competitors and helps you efficiently reach your goals. In addition to perfecting the hard skills you need for your industry, you must also focus on developing trust and engagement—two components lacking in many business interactions today. Join Paul Krasnow to learn the seven best practices that are necessary for success.

    Paul Krasnow

    Financial Representative - Northwestern Mutual

    Paul Krasnow is a financial representative at Northwestern Mutual Life Insurance Company, where he has been a top producer for 40 years. He is known for providing innovative solutions for his clients’ personal and business needs. Paul has been named a Top 20 Agent 18 times and a Top 10 Western Regional Agent 25 times. Early in his career, Paul suffered a financially devastating bankruptcy with a line of clothing stores he owned, but went on to join Northwestern Mutual, where he has created an impressive block of business and a strong network of clients, many of whom have become lifelong friends. Paul enjoys teaching others about the mindset of resilience and the skill set it takes to prosper in any environment. He has published articles for insurance publications both locally and nationally and has served on a variety of boards. Paul regularly speaks for multiple life associations in the U.S. and has given seminars for law firms and CPA firms in the Southern California area. His book The Success Code: A Guide For Achieving Your Personal Best In Business And Life” can be found on Amazon.

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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • It Pays To Prepare: Know Your State’s Chemical Regulations To Mitigate Risk

    Contains 4 Component(s), Includes Credits Recorded On: 01/23/2019

    Increased regulations of chemicals and consumer products containing regulated chemicals continues to significantly impact all industries. This session by Jennifer Barbarisi and Danielle Iverson will focus on state chemical regulations impacting key sectors in the promotional product industry and will provide chemical management strategies that manufacturers can take to mitigate risk. This session qualifies as an "elective" under the Product Safety Aware Program.

    Increased regulations of chemicals and consumer products containing regulated chemicals continues to significantly impact all industries. This session will focus on state chemical regulations impacting key sectors in the promotional product industry and will provide chemical management strategies that manufacturers can take to mitigate risk. This session will qualify as an elective for the Product Safety Awareness initiative.

    Jennifer Barbarisi

    Senior Regulatory and Product Compliance Consultant

    Jennifer Barbarisi is part of TÜV Rheinland’s North America retail team. In her role as a senior regulatory and product compliance consultant, Barbarisi supports clients based in North America with compliance to national and international regulations affecting the toy and promotional products industries. In addition, Barbarisi works closely with TÜV’s global laboratories on alignment and interpretation of U.S. federal and state regulations. Barbarisi has over 10 years of hands-on technical experience in product safety and compliance for consumer products. Formerly working for UL and STR, Barbarisi held the position of North American toy technical lead and has served as the global account manager for several toy companies. Barbarisi has been involved with committees, including the ASTM F15.22 subcommittees, ASTM F15 juvenile product subcommittees, Safety Standards and Technical Committee (SSTC) and TS TAG to ISO/TC 181 on Toy Safety. Barbarisi completed Saint Louis University’s Advanced Product Safety Management course in September 2017. 

    Danielle Iverson

    Senior Regulatory and Product Compliance Consultant

    Danielle Iverson, Senior Regulatory and Product Compliance Consultant with TÜV Rheinland of North America, provides guidance and recommendations to clients regarding testing and quality assurance programs. Iverson also helps to implement protocols designed to protect clients’ brands, ensure compliance with national and international compliance regulations and minimize risk for apparel, textiles and footwear. Before joining TUV Rheinland, Iverson was the Director of Regulatory and Legislative Affairs with the Juvenile Products Manufacturers Association (JPMA). Iverson also served as Director of Government Affairs with the American Apparel & Footwear Association (AAFA). She received a bachelor’s degree in international affairs and Japanese language and literature from George Washington University and an associate’s degree in fashion design from Parsons School of Design.

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    1.0 Point

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    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Expo 2019: Domestic Freight Management 101 

    Contains 3 Component(s), Includes Credits Recorded On: 01/15/2019

    What’s the best way to save time, money and resources on shipments? In this “logistics 101” session, Jason Schrier will cover how carriers calculate LTL rates, common freight classification errors and the financial risks associated with freight misclassification, what FAK (Freight of All Kinds) means, costly freight packaging errors, and more.

    What’s the best way to save time, money and resources on shipments? In this “logistics 101” session, Jason Schrier will cover how carriers calculate LTL rates, common freight classification errors and the financial risks associated with freight misclassification, what FAK (Freight of All Kinds) means, costly freight packaging errors, and more.

    Jason Schrier

    Director of Business Development

    Jason Schrier is a Director of Business Development for Ascent Global Logistics in Hudson, OH. After serving as an infantryman in the U.S Army and completing a tour in Iraq, Jason started his career in logistics with FedEx in 2010. While at FedEx, Jason became an expert in LTL, air freight, full truckload, expedited freight and cold chain shipping solutions. After building a strong foundation of logistics and transportation best practices at FedEx, he spent two years assisting pharmaceutical companies with complex supply chain solutions as a Special Accounts Representative. While helping these companies, Jason created recommendations in areas such as cold chain packaging, modes of domestic and international transportation management, customs paperwork assistance, setting up shipments and tracking shipments until delivery. He was rewarded several Purple Promise Awards for his dedication to his customers and was the only individual in the contiguous United States to win an ICan award from his Asian Pacific counterparts. After spending six years in operations, Jason transitioned into sales with Ascent Global Logistics in 2016. After spending eight months working as an Inside Sales Representative, he was promoted to Director of Business Development.

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    .5 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • 10 Tips for New Managers 

    Contains 4 Component(s), Includes Credits Recorded On: 12/05/2018

    Without question, managing people is one of the most challenging professional experiences. While some people are born with great management skills, others must learn them. From conducting critical conversations to providing feedback, and from documenting interactions to conducting safe terminations, this session provides some golden nuggets for professionals looking to develop new management skills or for seasoned managers who just want a refresher. Learn to recognize common management pitfalls and how to avoid them; learn new communication skills and techniques, and understand how to safely and effectively manage a diverse workforce.

    Without question, managing people is one of the most challenging professional experiences. While some people are born with great management skills, others must learn them. From conducting critical conversations to providing feedback, and from documenting interactions to conducting safe terminations, Claudia St. John provides some golden nuggets for professionals looking to develop new management skills or for seasoned managers who just want a refresher. Learn to recognize common management pitfalls and how to avoid them; learn new communication skills and techniques; and understand how to safely and effectively manage a diverse workforce.

    Claudia St John, SHRM-SCP,SPHR

    President of Affinity HR Group, LLC

    Claudia St. John, SHRM-SCP, SPHR, is the founder and president of Affinity HR Group, Inc., a national human resources and management consulting firm specializing in hiring and recruiting, HR compliance and employee engagement. Affinity HR Group is PPAI’s endorsed HR partner and resource.  As a consultant and frequent speaker, St. John has given hundreds of presentations and workshops on such topics as how to recruit like a pro, common management mistakes, employee engagement and multi-generational workplace challenges. She is the author of the Amazon bestselling book Transforming Teams – tips for improving collaboration and building trust.  Her weekly HR Minute emails and monthly articles are followed by thousands of business leaders nationwide. 

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    1 Point

  • How The Section 301 Tariffs Are Affecting The Promotional Products Industry

    Contains 4 Component(s), Includes Credits Recorded On: 12/04/2018

    PPAI has enlisted the help of an experienced trade counsel to translate the Section 301 tariff list into a plain language guide about the items that are on the list. The third group of products that were named in the Section 301 investigation listed several items that are prevalent in the promotional products industry, specifically. This session will offer an in-depth look at the products listed and offer best practices for managing the effect of the tariffs.

    PPAI has enlisted the help of an experienced trade counsel to translate the Section 301 tariff list into a plain language guide about the items that are on the list. The third group of products that were named in the Section 301 investigation listed several items that are prevalent in the promotional products industry, specifically. This session will offer an in-depth look at the products listed and offer best practices for managing the effect of the tariffs. This session will qualify as an elective for the Product Safety Awareness initiative. 

    Josh Teitelbaum

    Counsel, Public Law & Policy

    Joshua Teitelbaum serves as counsel in the public law and policy practice and advises clients across diverse industries on issues related to trade and health policy, among others.

    Practice & Background

    Prior to joining Akin Gump Strauss Hauer & Feld LLP, Teitelbaum served as Deputy Assistant Secretary of Commerce for Textiles, Consumer Goods and Materials with the International Trade Administration in the U.S. Department of Commerce (DOC). While serving in this role, Teitelbaum was a policymaker for and public advocate of the Obama administration’s highest international trade priorities. His work included substantial contributions to the development of the Trans-Pacific Partnership (TPP) agreement, the Trans-Atlantic Trade and Investment Partnership (TTIP) and the DOC’s implementation of the conflict minerals provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act, among other multilateral, regional and bilateral trade initiatives. His work spanned a broad cross section of U.S. industries, including textiles, apparel, home furnishings, processed foods, distilled spirits, recreational transportation, cosmetics, chemicals and building materials. Teitelbaum also served as the chairman of the Committee for the Implementation of Textile Agreements, which supervises the negotiation and implementation of textile and apparel contracts.

    Prior to his role at the DOC, Teitelbaum served as staff director for the U.S. Senate Health, Education, Labor and Pensions (HELP) Subcommittee on Children & Families; as legislative assistant to Sen. Kay Hagan (D-NC); and as legislative counsel to Rep. Steve Israel (D-NY), where he advised on a range of issues, including health care, education and financial services.  Teitelbaum’s experience with health care policy, in support of members of both the House and Senate, includes navigating the passage and subsequent implementation of the Affordable Care Act, as well as the FDA Safety and Innovation Act of 2012 to reauthorize and modify the review processes for drugs, devices and biologics. He worked closely with constituent health care providers, including nursing and physician practices, hospital systems and patient advocates.

    Teitelbaum received his law degree. from The George Washington University Law School in 2008 and his bachelor’s degree from Cornell University in 2005.

    Suzanne Kane

    Counsel, International Trade

    Suzanne E. Kane is a member of the international trade practice.

    Practice & Background

    Suzanne Kane counsels clients on U.S. laws and policies affecting international trade and business, including customs and import control laws.

    Prior to joining Akin Gump, Kane served for over six years as a Senior Attorney Advisor at the Office of International Trade, Regulations and Rulings of U.S. Customs and Border Protection (CBP). In that capacity, she served in the Penalties, Trade and Commercial Regulations; Intellectual Property Rights (IPR) & Restricted Merchandise; and Valuation & Special Programs branches. She issued binding rulings, advisory opinions, internal advice and other agency decisions to various importers and other businesses regarding penalty determinations; the eligibility for NAFTA and other duty preference programs; the proper methods of customs valuation (covering transfer pricing and additions to, or deductions from, transaction value); and country of origin marking and other origin determinations, among other issues.

    Kane played a key role in the administration of CBP’s enforcement of IPR at U.S. borders; for example, she drafted and issued agency decisions regarding seizures of merchandise-infringing trademarks and copyrights and International Trade Commission patent exclusions orders. Kane also conducted IPR enforcement training for CBP officers at various U.S. ports of entry.

    Kane also has experience in CBP’s enforcement of consumer product safety laws. In 2008, the Commissioner of CBP awarded her the Commissioner’s Award for her role in drafting the Importer Self-Assessment Product Safety Pilot Program, which is a trade partnership program jointly administered by CBP and the Consumer Product Safety Commission (CPSC).

    Kane received her law degree from American University Washington College of Law in 2007, where she was a senior staff member of the Administrative Law Review.

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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Collections Best Practices

    Contains 4 Component(s), Includes Credits Recorded On: 11/07/2018

    If you’re a business owner, or an employee in your company’s credit department, you already know how difficult debt collection can be. How do you know when a customer is on the verge of becoming a debtor? Do you have a collection policy? Should you have one? Throughout this presentation you will be introduced to some key elements of the best practices in collections, how to use these practices and how to manage your time most effectively.

    If you’re a business owner, or an employee in your company’s credit department, you already know how difficult debt collection can be. How do you know when a customer is on the verge of becoming a debtor? Do you have a collection policy? Should you have one? These are just some of the many questions that arise when working in the credit department. The most valuable tool in accounts receivable is time. Quick answers to these questions mean better results for your debt recovery efforts. The sooner your debts are handled, the quicker you can recover! Throughout this presentation you will be introduced to some key elements of the best practices in collections, how to use these practices and how to manage your time most effectively.

    Randy Frazee

    CEO

    With more than 20 years in the commercial credit industry, Randy Frazee, CEO of BARR Credit Services, Inc., focuses on strategic planning and continued growth through innovations and involved leadership. BARR has become an industry expert across all facets of the commercial recovery process and was recently recognized by the Tucson Metro Chamber as the Best Place to Work, with awards for Innovation Through Technology and Business Growth.  

    Born and raised in Canton, Ohio, Randy is the proud father of two daughters. In his spare time, Randy enjoys golf, football, and volunteering. He serves on the advisory board of The Salvation Army and enjoys supporting company employees who also give their time to various charitable activities. Randy appreciates representing the company in community-service opportunities as well as associations. A member and former president of International Association of Commercial Collectors (IACC), Randy received the IACC Leadership and Distinguished Service Award in 2015 for his dedication and commitment to bettering the association and industry. For Randy, the best part of being a member of the team at BARR Credit Services is the people. “My core value is appreciation and honoring my employees. My people are my assets. I am proud that I can positively impact 80+ families through BARR Credit Services.”

    Tom Barrett

    Tom Barrett works with the marketing department at BARR Credit Services developing strategic marketing initiatives. Barrett has over 30 years of experience in marketing and marketing communications.

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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • SPARK 2018: Hustle Lifestyle

    Contains 4 Component(s), Includes Credits Recorded On: 08/24/2018

    Join Robbie Goldsmith for this 30-minute session, during which he will share how he hustled his way through his ‘20s, and built two companies worth over $1 million dollars by employing 10 Millennials. In this session, attendees will learn how to start from zero, how to manage Millennials, and how to work smarter.

    Join Robbie Goldsmith for this 30-minute session, during which he will share how he hustled his way through his ‘20s, and built two companies worth over $1 million dollars by employing 10 Millennials. In this session, attendees will learn how to start from zero, how to manage Millennials, and how to work smarter.

    Robbie Goldsmith

    Entrepreneur

    Robbie Goldsmith is a 30-year-old entrepreneur who started his first business in college selling licensed apparel to football fans. After graduating from the University of Tennessee-Knoxville wth a degree in business management, he worked first for Enterprise Holdings, then at the Nashville Entrepreneur Center, where he created the world’s first music technology accelerator: Project Music. Since 2015, Goldsmith has raised over $500,000 in capital while launching two additional businesses: Rocket Experiences and Hustle Media.

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    0.5 Points

  • SAGE Show 2018: Stuck in a Rut? Get Your Business Re-energized Fast!

    Contains 3 Component(s), Includes Credits Recorded On: 08/30/2018

    Whether you’ve been in the promotional products industry for one year or 20 years, it’s easy to get complacent and even worse a slump. Being able to re-energize, reinvent yourself and get that success train back on track is imperative in today’s industry. Learn techniques to get your business back on track.

    Whether you’ve been in the promotional products industry for one year or 20 years, it’s easy to get complacent and even worse a slump. Being able to re-energize, reinvent yourself and get that success train back on track is imperative in today’s industry. Learn techniques to get your business back on track.

    Danny Friedman

    Sales Trainer

    Danny Friedman has over 25 years of sales experience and is a multi-million-dollar producer. Friedman's clientele include some of the top companies in the Fortune 500. Friedman combines his promotional products industry experience with other industries he has been in, including office products, real estate and being a multi-line representative in the sporting goods industry. He has been a sales manager and sales trainer for the past 12 years.

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    .5 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Tech Summit 2018: Recruiting IT Talent

    Contains 3 Component(s), Includes Credits Recorded On: 08/16/2018

    Do you ever find yourself conducting an interview and you think to yourself this is the perfect person and you want to hire them on the spot? Then two months later you start to feel this person is a total stranger? Imagine the impact poor selection has on customer care, irritated coworkers, possible litigation, rehiring costs, a damaged reputation, and let’s not mention, lost sleep. The bad news about interviewing is we often only scratch the surface, not being able to dig deep during a 45-minute period. Therefore, we rely on resumes, appearance, LinkedIn endorsements and references. The good news is there’s a way to dig deep using a behavioral interview technique that allows the candidate to tell you what past accomplishments they want to talk about. Yep, you let them set the agenda. And you drive the conversation further to find out what the candidate did, said, thought, and/or felt to achieve the accomplishment. Past behaviors are the best predictor of future behaviors.

    Do you ever find yourself conducting an interview and you think to yourself this is the perfect person and you want to hire them on the spot? Then two months later you start to feel this person is a total stranger? Imagine the impact poor selection has on customer care, irritated coworkers, possible litigation, rehiring costs, a damaged reputation, and let’s not mention, lost sleep. The bad news about interviewing is we often only scratch the surface, not being able to dig deep during a 45-minute period. Therefore, we rely on resumes, appearance, LinkedIn endorsements and references. The good news is there’s a way to dig deep using a behavioral interview technique that allows the candidate to tell you what past accomplishments they want to talk about. Yep, you let them set the agenda. And you drive the conversation further to find out what the candidate did, said, thought, and/or felt to achieve the accomplishment. Past behaviors are the best predictor of future behaviors.

    Jennifer Crowfoot

    Professional Development Director

    Jennifer Crowfoot has joined PPAI as the Director of Professional Development. Jennifer comes to PPAI with over 19 years of learning and professional development experience in a variety of industries focusing on facilitation, curriculum development, adult learning, communications and change management. Jennifer has been recognized by the learning and development community by participating as a speaker and panelist at a number of learning conferences.  At the 2008 Perspectives Learning Conference she was the recipient of the Learning Leader of the Year Award, and in 2010 she led her team to receive the Learning in Emerging Business Achievement Award.  Jennifer earned her bachelor’s degree in speech communication and master’s degree in educational human development from Texas A&M University. Outside of work Jennifer enjoys spending time as a Girl Scout Leader and running with Team in Training to support the Leukemia and Lymphoma Society.

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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Tech Summit 2018: Building a Technology Roadmap

    Contains 3 Component(s), Includes Credits Recorded On: 08/16/2018

    It is not unusual for companies to lose sight of all the important initiatives going on in an organization. A Technology Roadmap is an easy way to centrally visualize your strategy as well as communicate to internal stakeholders, business owners, and other department leaders, the short-term & long-term strategies and solutions being developed.

    It is not unusual for companies to lose sight of all the important initiatives going on in an organization. A Technology Roadmap is an easy way to centrally visualize your strategy as well as communicate to internal stakeholders, business owners, and other department leaders, the short-term & long-term strategies and solutions being developed.

    David Jackson

    Director of IT

    David has been with Sweda Company since 2015 as the Director of IT.

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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • Tech Summit 2018: Creating Value In A Transformational World

    Contains 3 Component(s), Includes Credits Recorded On: 08/15/2018

    Today we live in quickly changing times. Just a decade ago, smartphones were just emerging, and we were far from ideas such as connected homes, AI and other things that have rapidly emerged as faces of technology. In this era dominated by technology we will face even greater changes affecting the way we work, live and plan our lives. It will also cause a dramatic change in the things we are passionate about. To help explain the main forces that shape this era, including key technologies, keynote speaker Ian Khan will share how the promotional industry will change as cryptocurrency, connected devices and smart cities gain traction with consumers, while providing inspirational, insightful and actionable strategies that are a must for personal and business success.

    Today we live in quickly changing times. Just a decade ago, smartphones were just emerging, and we were far from ideas such as connected homes, AI and other things that have rapidly emerged as faces of technology. In this era dominated by technology we will face even greater changes affecting the way we work, live and plan our lives. It will also cause a dramatic change in the things we are passionate about. To help explain the main forces that shape this era, including key technologies, keynote speaker Ian Khan will share how the promotional industry will change as cryptocurrency, connected devices and smart cities gain traction with consumers, while providing inspirational, insightful and actionable strategies that are a must for personal and business success.

    Ian Khan

    CNN Featured Futurist, Forbes contributor, 3 Time TEDx Speaker, Author & Filmmaker, Ian Khan is a Technology Futurist on a mission to help organizations find a clear vision for technology powered tomorrow. Ian's insights deal with how technology is affecting our personal lives and businesses, the path to adapt to these rapid changes and why the convergence of Internet of Things, Blockchain & Artificial Intelligence will completely redefine our lives in the future. 

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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • NALC 2018: Leading With Innovation

    Contains 3 Component(s), Includes Credits Recorded On: 08/14/2018

    Even the most successful organizations must continually reinvent their products, processes and enterprises to remain market leaders in an age of growing change, connectivity and globalization. In this eye-opening presentation, audiences will learn how to thrive in the new operating reality, create competitive advantage and successfully leverage new leadership strategies to adapt to changing times. From more powerful ways to unleash innovation to solutions for better capitalizing on cutting-edge advancements, discover how you and your organization can flourish in tomorrow's world and effectively apply its most crucial success strategies and skills in context.

    Even the most successful organizations must continually reinvent their products, processes and enterprises to remain market leaders in an age of growing change, connectivity and globalization. In this eye-opening presentation, audiences will learn how to thrive in the new operating reality, create competitive advantage and successfully leverage new leadership strategies to adapt to changing times. From more powerful ways to unleash innovation to solutions for better capitalizing on cutting-edge advancements, discover how you and your organization can flourish in tomorrow's world and effectively apply its most crucial success strategies and skills in context.

    Scott Steinberg

    Scott Steinberg is one of the world’s best-known trend experts and strategic innovation consultants, and the CEO of TechSavvy Global, a management consulting and market research firm which helps clients more effectively connect, communicate with and create lasting value for all audiences. A strategic advisor to Fortune 500 firms, non-profits, schools and startups, he aids partners with identifying emerging opportunities and developing powerful leadership, marketing and content strategies designed to capitalize on rising business, social and technology trends.

     As an industry consultant, Steinberg has helped top corporations from Microsoft, Sony and Intel to ESPN and MTV adapt to changing consumer, high-tech and social trends. Hailed as a top technology futurist by leading media outlets including NPR, BusinessWeek and The Wall St. Journal, his advisory work enables clients to identify emerging cultural and technological forces and create powerful business strategies that meet changing market needs. This eye for business analysis has led to his work as a strategic insider for 400+ publications from CNN to The New York Times and Fast Company, and pioneer in the field of digital publishing. A nationally-syndicated columnist who routinely explores topics including change, innovation and connecting generations, he’s also the creator and host of Gear Up, Rolling Stone’s first dedicated blog and video series devoted to consumer technology. A regular guest on ABC, CBS, FOX and NBC, he serves as a featured expert for Fast Company, Inc., Entrepreneur, The Huffington Post and more.


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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • NALC 2018: Change Management: Creating A Culture Of Innovation

    Contains 3 Component(s), Includes Credits Recorded On: 08/14/2018

    Even the most successful modern corporations, associations and professional groups must continually reinvent their products, processes and operations to remain relevant, given the pace at which the modern marketplace evolves. You can empower both individuals and teams to more effectively embrace paradigm shifts, improve organizational learning and boost productivity with these proven new approaches to leadership, technology and time management. Bestselling business author and consultant Scott Steinberg explains how the market’s most innovative firms are embracing change management, and best practices and leadership pillars you can implement to breed a culture in which innovation thrives.

    Even the most successful modern corporations, associations and professional groups must continually reinvent their products, processes and operations to remain relevant, given the pace at which the modern marketplace evolves. You can empower both individuals and teams to more effectively embrace paradigm shifts, improve organizational learning and boost productivity with these proven new approaches to leadership, technology and time management. Bestselling business author and consultant Scott Steinberg explains how the market’s most innovative firms are embracing change management, and best practices and leadership pillars you can implement to breed a culture in which innovation thrives.

    Scott Steinberg

    Scott Steinberg is one of the world’s best-known trend experts and strategic innovation consultants, and the CEO of TechSavvy Global, a management consulting and market research firm which helps clients more effectively connect, communicate with and create lasting value for all audiences. A strategic advisor to Fortune 500 firms, non-profits, schools and startups, he aids partners with identifying emerging opportunities and developing powerful leadership, marketing and content strategies designed to capitalize on rising business, social and technology trends.

     As an industry consultant, Steinberg has helped top corporations from Microsoft, Sony and Intel to ESPN and MTV adapt to changing consumer, high-tech and social trends. Hailed as a top technology futurist by leading media outlets including NPR, BusinessWeek and The Wall St. Journal, his advisory work enables clients to identify emerging cultural and technological forces and create powerful business strategies that meet changing market needs. This eye for business analysis has led to his work as a strategic insider for 400+ publications from CNN to The New York Times and Fast Company, and pioneer in the field of digital publishing. A nationally-syndicated columnist who routinely explores topics including change, innovation and connecting generations, he’s also the creator and host of Gear Up, Rolling Stone’s first dedicated blog and video series devoted to consumer technology. A regular guest on ABC, CBS, FOX and NBC, he serves as a featured expert for Fast Company, Inc., Entrepreneur, The Huffington Post and more.


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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

  • NALC 2018: Tax Reform- You and Your Company

    Contains 1 Component(s) Recorded On: 08/13/2018

    The tax reform legislation passed at the end of 2017 implements one of the largest changes to the tax code in recent history and will likely have a significant impact on you and your company. Taxes are the number one expense incurred by organizations, comprising in some cases up to 30 percent of income. So it’s critical that you full understand the nature of these changes and, more importantly, what actions to take so that you are fully realizing the benefits.

    The tax reform legislation passed at the end of 2017 implements one of the largest changes to the tax code in recent history and will likely have a significant impact on you and your company. Taxes are the number one expense incurred by organizations, comprising in some cases up to 30 percent of income. So it’s critical that you full understand the nature of these changes and, more importantly, what actions to take so that you are fully realizing the benefits.

    Gene Marks

    Gene Marks is a columnist, author, and small business owner. As a small business expert, Gene writes daily for The Washington Post focusing on issues affecting the business community. He also writes weekly columns for Forbes, Inc. Magazine, Fox Business, The Huffington Post, and Entrepreneur.com. His columns are read by hundreds of thousands of small and medium sized business owners around the country. Nationally, Gene frequently appears on FOX Business, FOX News and CNBC discussing matters affecting the business community as a small business expert.

    Gene has written six books on business management, specifically geared towards small and medium sized companies. Gene helps business owners, executives and managers understand the political, economic and technological trends that will affect their companies so they can make profitable decisions.

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    1 Point

    1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

    2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

    3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.