Future of Incentives & Recognition Programs

Prepare now for the unique challenges and opportunities you are likely to encounter in the coming year. Learn how to increase your sales by taking advantage of the changes and the trends in the marketplace.Topics that will be covered include: where to find information regarding trends and the latest incentive research, how to apply the information to improve your business performance, and how to find the products and services you need. This session is intended for distributors that are interested in adding corporate gifts and incentive programs into their business.

This session is sponsored by Tango Card!

Cindy Mielke, CPIM

Director of Channel Marketing

Cindy Mielke, CPIM, is Tango Card’s Director of Channel Marketing - Incentives and has spent more than 20 years working with clients and partners on their incentive and recognition program rewards. A strong advocate for the incentive industry, Mielke is president emeritus of the Incentive Marketing Association and past president of the Incentive Gift Card Council. She currently serves on the board of the Incentive and Engagement Solutions Providers council, where she has also served as president.  

Stephanie Harris


Stephanie Harris is President of the Incentive Research Foundation (IRF). In her role she directs the efforts of the IRF, an organization that funds and promotes research to increase the understanding, effective use, and benefits of non-cash incentives to businesses globally. Harris is responsible for all strategic and operational aspects of the IRF, working closely with the IRF Board of Trustees.  Prior to joining the IRF, Harris was part of the American Express Meetings & Events leadership team, leading their global event strategy, thought leadership, and marketing efforts. During her tenure, Harris created the Global Meetings Industry Forecast which has become an industry bellwether. She received the American Express Chairman’s Award for Excellence and was a 2015 Pacesetter at American Express GBT.  Harris also spent eight years at Maritz, as Division Vice President, Brand Strategy & Marketing, working across the Motivation, Rewards, and Travel business units where she developed an understanding of, and passion for, the incentives business. She received the Maritz Innovation Award for her work on Travel Insight, a conjoint research-based approach to incentive travel program design.  Harris has served on the Meeting Professionals International Foundation Board and the Travel + Leisure Business Travel Advisory Board. Currently, she represents the IRF on the Events Industry Council and serves on the Incentive Federation Board of Directors. Harris resides in St. Louis with her husband, four children, Labrador and two miniature donkeys.  

Brian Galonek, CPIM


Brian Galonek, is a Certified Professional of Incentive Management (CPIM) and the President of All Star Incentive Marketing, a 45 year old company that helps its customers focus on improving the safety, health, and wellness of workers by first improving employee engagement. He is a member of the Incentive Marketing Association (IMA) and other strategic industry groups and a board member of the Incentive Foundation. He has produced countless articles and white papers, and presented dozens of seminars and webinars on these, and related topics, to HR, safety, and operations leaders around the world. 

David Gould, CPIM


David Gould, CPIM, is CEO of CR Worldwide, headquartered in the UK. He spent 23 years in the IT channel in various senior leadership roles before changing industries and joining CR Worldwide in 2014. As CEO, he is responsible for developing and growing the business to support new and existing clients. Since David moved to the incentive marketing industry, he has been an active member of the Incentive Marketing Association (IMA). In February 2018, he was appointed to the Board of Incentive and Engagement Solutions providers (IESP), an IMA Strategic Industry Group (SIG). In July 2018, he was appointed Vice President, IESP, and separately, studied and qualified for the Incentive Professional (IP) designition. In July 2019, he gained the Certified Professional of Incentive Management designation and was appointed President, IESP, and was also appointed to the Board of Directors of the IMA. David has a passion for outdoor life, especially skiing, travel, technology, and quality family time. 


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On-Demand View With Closed Captioning: Future of Incentives And Recognition Programs
Recorded 08/19/2020
Recorded 08/19/2020
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Certification Credit
1.00 CAS credit  |  No certificate available
1.00 CAS credit  |  No certificate available