How To Market To – Sell To – And Service People Not Like You: The PPAI Expo 2024 (Expo)

Recorded On: 01/15/2024

If you could grow your business simply by marketing to your existing clients and raking in more referrals, making money would be a cakewalk. But to generate new revenue, you have to win over the customers and prospects you’re not getting, but could be.   And typically, the customers you’re not getting are ones who are “not like you”.

When working with diverse customers and prospects, you need to be able to break through barriers to connect in a meaningful way, build trust and tap into values.  You need tactics that are crafted specifically for diverse groups of people and their cultural preferences.

Using consumer insights and real-world, relatable examples, “How to Market to, Sell to & Serve People Not Like You” shows you how to grow your business with simple, effective, and proven tactics that don’t cost a dime or take weeks to get off the ground.

In This Info-Packed Session, You’ll Learn:

 

  • The research-based differences for how men and women want to be sold.  This is a game-changer!
  • Consumer insights for diverse groups that will cement your relationships and foster exceptional customer experiences
  • How to smooth over mistakes and problems – the EXACT words customers want to hear from you.  And the ones they don’t.

 

 

 

Kelly McDonald (Moderator)

Author and Speaker

McDonald Marketing

Kelly McDonald is considered one of the nation’s top experts in leadership, workplace culture, marketing, customer experience and trends.  She was named one of the “10 Most Booked Speakers in the US” and ranked #1 on the list of “25 Hot Speakers” by Successful Meetings Magazine.  Kelly is also the author of four bestselling books.
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1. Register and watch the session. Please note it will open in a new window. Please do not close the session launch page.

2. Please make sure your pop-up blocker is turned off in order to access the session once you select it.

3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.

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Recorded 01/15/2024
Recorded 01/15/2024 1. Once you select the View on-Demand recording it will open in a new window. Please do not close the session launch page. 2. Please make sure your pop-up blocker is turned off in order to access the session once you select it. 3. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.
Certification Credit
1.00 MAS credit  |  No certificate available
1.00 MAS credit  |  No certificate available