MAS: Small Business Virtual Session: People Leadership

Recorded On: 07/22/2020

Back to Package

For many small to mid-sized promotional products companies, managing and inspiring employees can seem like a full-time job. Especially when the workplace is completely disrupted as with coronavirus and you don't have an HR professional on staff. Fortunately, you're not alone and PPAI provides the resources to manage and engage your staff. Join Affinity HR Group's Claudia St. John to discuss common people management challenges including: How to avoid legal landmines when hiring & on boarding new talent, essential policies and processes for businesses of all sizes and current COVID-19 considerations including tele-working, leave management and social distancing practices

Bring your questions and suggestions to this interactive webinar! Please note participants will be asked to turn on their webcams and their computer mics during the breakout activity sessions throughout the entire virtual session. 

Claudia St. John


Claudia St. John is President of Affinity HR Group, LLC – a national human resources consulting firm that serves as an affinity partner for PPAI members. Claudia is an HR professional with 20 years' experience in global human resources, employee benefits, management consulting and communications. She specializes in strategic planning, employee engagement, organizational development, recruitment and executive career management.

Claudia's prior experience includes serving as senior consultant for Mercer Human Resources Consulting, the nation's top HR consulting firm, in Washington DC and Geneva Switzerland, Vice President for People for POMCO Group, Manager of the Blue Cross Blue Shield Association's National Labor Office and Senior Policy Associate for the AFL-CIO. She holds an undergraduate degree in employee benefits and labor relations from The American University and a master's degree in business and public administration from The George Washington University. She holds a Senior Professional in Human Resources (SPHR) certification and is a member of the Society for Human Resource Management and maintains many certifications in workplace testing.


1 Point

1. Please use Chrome as your browser, once you have registered do not close the session launch page. Please note the session will open in a new window, please make sure your pop-up blocker is turned off.

2. For those attending the live virtual session: Please use your computer webcam and computer microphone to participate in the breakout activities throughout this session.

3. For those attending the on-demand session: please pause the session to complete each of the activities throughout the session.

4. Once you have completed the session, please close the event recording or webinar window and proceed to the session launch page for the Online Education Survey to receive credit. Please note, it will not be on your event recording or webinar window.


On-Demand Mobile and Desktop View Without Closed Captioning
Open to view video.
Open to view video.
On-Demand View With Closed Captioning
Recorded 07/22/2020
Recorded 07/22/2020
Online Education Survey For Credit
5 Questions
5 Questions INSTRUCTIONS: Please answer the following questions that best matches your response.
Quiz for Credit
5 Questions  |  3 attempts  |  4/5 points to pass
5 Questions  |  3 attempts  |  4/5 points to pass
Certification Credit
1.00 MAS credit  |  No certificate available
1.00 MAS credit  |  No certificate available